Branch Manager

Saint Gobain Cristaleria, SL; Bloemfontein; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading materials company is seeking a Branch Manager for its Bloemfontein location to drive strategic intent and operational excellence. The role requires at least 5 years of experience, including 2 years in a leadership position, and a degree or diploma in Marketing, Sales, or Supply Chain. The successful candidate will foster a positive culture, enhance customer experience, and ensure compliance with company policies, while working to expand the branch's market presence.

Qualifications

• At least 5 years work experience with 2 years in a leadership role.
• Experience in customer-facing management positions.
• Strong knowledge of operational efficiency and performance reporting.

Responsibilities

• Execute branch strategy aligned with national commercial priorities.
• Identify new market opportunities and customer segments.
• Drive a superior customer experience across all operations.

Skills

Customer-centric service standards

Conflict resolution

Excellent communication skills

Education

Matric plus Degree/Diploma in Marketing/Sales or Supply Chain

Tools

MS Office

SAP

ACCPAC or similar ERP system

Job description

Execute a branch strategy aligned to national Saint‑Gobain commercial priorities, ensuring year‑on‑year revenue and margin growth.

Identify new market opportunities, customer segments, and partnership channels to expand the branch’s commercial footprint in the region

Drive a superior customer experience by embedding customer‑centric service standards across all branch operations

Act as escalation point for complex customer issues, ensuring quick resolution and retention of key accounts

Drive activities between sales, technical, and operational functions such as central production; TOPS; procurement, to optimise product availability, delivery performance, and logistics efficiency.

Drive continuous improvement in operations by identifying inefficiencies and implementing process enhancements

Foster a positive culture that promotes safety, teamwork, accountability, and continuous learning

Ensure the branch operates fully within Saint‑Gobain policies, SHE standards, local regulations, and audit requirements

Oversee accurate generation of finance, operational, and commercial reports to monitor performance and proactively address deviation.

Present monthly branch performance insights to senior management with clear action plans for improvements

Is this job for you ?

This role requires someone with a Matric plus Degree / Dip in Marketing/ Sales, or Supply chain or relevant qualification. At least 5 years work experience with 2 years leadership experience as a customer facing/Management role. Computer skills on MS office, SAP experience, ACCPAC or similar ERP system. Your excellent communication Skills and conflict resolution will set you apart.

To make sure nothing is forgotten

To lead the Bloemfontein branch with strategic intent, working in close partnership with Sales to accelerate regional commercial performance while delivering operational excellence and superior customer outcomes. The role ensures strong organisational capability and adherence to Saint‑Gobain standards.

Legal Statement

We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices.