Billing & Retention Ops Lead — Scale & Impact

Energy At Work Projects; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services firm is seeking a Billing Specialist & Customer Service Retention Manager to manage billing operations and develop strategies for client retention in Durban. The ideal candidate will have substantial experience in finance operations and customer service, along with strong leadership skills for guiding a team to enhance client interactions. This position offers competitive compensation and flexible working conditions in a rapidly growing environment.

Benefits

Flexible working conditions

Competitive salary

Qualifications

• Substantial experience in finance operations and customer service required.
• Strong leadership skills to guide a team towards improving client interactions.

Responsibilities

• Manage billing operations.
• Create strategies for client retention.

Skills

Experience in finance operations

Customer service

Leadership skills

Job description

A leading financial services firm in Durban is looking for a Billing Specialist & Customer Service Retention Manager.

This role involves managing billing operations and creating strategies for client retention.

The ideal candidate should have substantial experience in finance operations and customer service, coupled with strong leadership skills to guide a team towards improving client interactions.

The position offers a competitive salary and flexible working conditions in a rapidly growing environment.