Bilingual Dutch–English Tech Support Specialist II (Remote)

Crescendo.ai; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive compensation and an attractive benefits package.

Benefits

Competitive compensation

Medical, dental, and vision options

Free fitness workouts

Training opportunities

1-on-1 coaching and mentorship

Qualifications

• Fluent in Dutch and English, with strong written and spoken communication skills.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability to work efficiently in a fast-paced, high-volume support environment.

Responsibilities

• Provide bilingual (Dutch & English) technical and customer support.
• Support customers with equipment repair, service maintenance, and calibrations.
• Document all investigations, actions taken, and resolutions.

Skills

Fluency in Dutch

Fluency in English

Problem-solving skills

Strong communication skills

Attention to detail

Customer service orientation

Job description

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive compensation and an attractive benefits package.