Banqueting Coordinator: Lead Events & Guest Experience

The Capital Hotels, Apartments & Resorts; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent hotel and resort chain in Umhlanga Rocks is seeking a Banqueting Coordinator to manage quotes, acquire and maintain business, and ensure high guest satisfaction. The ideal candidate will have previous experience in a banqueting role, a diploma in hospitality management, and strong communication and leadership skills. This position demands a proactive, detail-oriented team player who can handle pressure and contributes to daily operations effectively.

Qualifications

• 1-2 years previous Banqueting Coordinator experience required.
• Strong attention to detail necessary for maintaining quality standards.
• Ability to work independently and as part of a team is essential.

Responsibilities

• Responsible for quotations and acquiring new business.
• Assist with operational setup and ensuring venue standards.
• Handle guest complaints and ensure guest satisfaction.

Skills

Problem solving

Effective communication

Interpersonal skills

Leadership skills

Teamwork

Education

Hospitality Management Diploma or similar

Matric

Tools

Hotel management software

Point of sale software

Job description

A prominent hotel and resort chain in Umhlanga Rocks is seeking a Banqueting Coordinator to manage quotes, acquire and maintain business, and ensure high guest satisfaction. The ideal candidate will have previous experience in a banqueting role, a diploma in hospitality management, and strong communication and leadership skills. This position demands a proactive, detail-oriented team player who can handle pressure and contributes to daily operations effectively.