Banking Customer Service Learnership

Capitec Bank Ltd.; Ladybrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent financial institution in South Africa seeks energetic, self-motivated individuals for a client service role. Ideal candidates will assist clients at the branch and ATMs, providing excellent service. No experience is required, but candidates must hold a Grade 12 National Certificate. Knowledge of bank environments and Capitec products is preferred. Conditions include a clear criminal record and fingerprint recognition on internal systems.

Qualifications

• No experience required but individual needs to hold a Grade 12 National Certificate.
• Some client service experience within a retail/financial/banking environment preferred.

Responsibilities

• Welcome clients and coordinate branch flow through efficient queue functioning.
• Provide excellent client service and assist clients at the ATM.
• Complete transactions on any remote or self-service channels.

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

Education

Grade 12 National Certificate / Vocational

Job description

A prominent financial institution in South Africa seeks energetic, self-motivated individuals for a client service role. Ideal candidates will assist clients at the branch and ATMs, providing excellent service. No experience is required, but candidates must hold a Grade 12 National Certificate. Knowledge of bank environments and Capitec products is preferred. Conditions include a clear criminal record and fingerprint recognition on internal systems.