Automotive Service Advisor — Customer Experience Lead

Sydsen Group (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive services provider is seeking a Service Advisor in Midrand. The role involves acting as a liaison between customers and the workshop, managing appointments, providing estimates, and ensuring customer satisfaction. The ideal candidate should have 3-5 years of automotive experience and strong communication skills, with a customer-centric attitude and the ability to work under pressure.

Qualifications

• At least 3-5 years of automotive experience.

Responsibilities

• Manage service appointments.
• Provide estimates.
• Ensure customer satisfaction.

Skills

Strong communication skills

Customer-centric attitude

Ability to work under pressure

Job description

A leading automotive services provider is looking for a Service Advisor in Midrand to act as a liaison between customers and the workshop.

Responsibilities include managing service appointments, providing estimates, and ensuring customer satisfaction.

The ideal candidate should have at least 3-5 years of automotive experience and strong communication skills.

This role requires a customer‑centric attitude and the ability to work under pressure.