Assistant Restaurant Manager - Empangeni

Nando's; Empangeni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant chain in Empangeni is searching for an Assistant Restaurant Manager to oversee daily operations, manage staff, and ensure compliance with both financial guidelines and operational standards. The ideal candidate should possess at least 2-3 years of restaurant management experience, exceptional communication skills, and a commitment to attention to detail. You will assist with recruitment and training while ensuring an enjoyable dining experience for customers. Join our dedicated team and bring your passion for service to our restaurant.

Qualifications

• At least 2-3 years restaurant management experience.
• Preferred: more than 3 years restaurant management experience.
• Possession of a valid driver's license and own vehicle is preferred.

Responsibilities

• Ensure correct financial administration according to Nando's policies.
• Manage stock control effectively for the restaurant.
• Assist with recruitment, training, and adherence to procedures.

Skills

Restaurant management experience

Excellent communication skills

Attention to detail

People management

Education

Matric

Tools

Microsoft Office

Job description

Job title : Assistant Restaurant Manager - Empangeni

Job Location : KwaZulu-Natal, Empangeni

Deadline : January 16, 2026

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Requirements

Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family.

• Matric
• At least 2-3 years restaurant management experience
• Experience in Microsoft office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations
• Preferred: Applicants who have more than 3 years restaurant management experience
• Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Financial Management

• To ensure correct and effective financial administration according to Nando’s policies & procedures daily.
• To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
• To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
• To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

• To ensure efficient stock control management for the restaurant daily.
• To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance, Cleaning & Hygiene, and elevate any problems to the Restaurant Manager.
• To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
• To communicate and ensure compliance with the Nando’s operational standards and operating requirements.

People Management

• To assist in developing and monitoring rostering every week to ensure sufficient people capacity to meet the business requirements. To ensure adherence to opening and closing procedures.
• To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
• To complete and check the attendance register.
• To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
• To elevate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
• To assist in ensuring that all staff are signed off on the relevant training material and procedures on an ongoing basis.

Marketing Management

• To assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
• To respond to customer complaints by Nando’s policies and procedures.
• To assist in developing the corrective action plan and facilitating actions necessary to improve the results of the mystery shopper report.
• To assist with the execution of the local marketing plan to promote sales and increase the customer base.
• To fulfil the responsibilities of the Restaurant Manager in his/her absence.

Closing date: 2025/12/16

• Hospitality / Hotel / Restaurant jobs