Assistant Manager

The Estée Lauder Companies Inc.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading cosmetics company is seeking an Assistant Store Manager in Johannesburg to support the Store Manager in achieving sales and operational targets. This role involves coaching and developing Sales Associates in a fast-paced retail environment. Candidates should have proven retail, coaching experience, and a passion for customer service. Opportunities for career growth and a competitive benefits package are offered within a diverse culture.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience preferably within cosmetics.
• Inspirational and personalized customer service skills.
• Supervisory experience with coaching/mentoring.
• Experience in retail operations including inventory management.
• Ability to work retail hours in a fast-paced environment.
• Proof of eligibility to work in the country.

Responsibilities

• Support the Store Manager to lead and coach the team.
• Achieve sales, customer service, and operational targets.
• Develop Sales Associates to reach their full potential.

Skills

Retail experience

Customer service

Coaching

Retail operations

Inventory management

Tools

Retail point-of-sale software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview