Assistant Leader - Cape Union Mart - Kathu Village

Cape Union Mart Group; Noord-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management company in South Africa is seeking a Store Manager to oversee all aspects of store operations. The ideal candidate will have at least 3 years of management experience in retail, strong leadership skills, and a passion for delivering exceptional customer service. The position requires effective communication and the ability to inspire teams to align with company culture. This role offers an engaging environment with opportunities for professional growth.

Qualifications

• 3 years of management retail experience.
• Clear criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Deliver exceptional customer service by implementing customer experience strategy.

Skills

Honesty

Leadership

Adaptability

Relationship building

Innovation

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.