ASSISTANT DIRECTOR PATIENT AFFAIRS

Department of Health; Krugersdorp; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A public health department in Gauteng seeks candidates for a position requiring a National Diploma in Public Management and Administration. The role includes compiling operational plans and ensuring proper record keeping. Ideal candidates should have 3 years of supervisory experience in Patient Affairs, strong management skills, and proficiency in communication. Applications must be submitted online, with emphasis on supporting documents as specified. Women and people with disabilities are encouraged to apply.

Qualifications

• 3 years' supervisory level experience in Patient Affairs.
• Ability to interpret and implement relevant policies and guidelines.
• Knowledge of Records management policy.

Responsibilities

• Implement and compile sections' operational and strategic plans.
• Ensure proper record keeping.
• Manage PAIA requests and mortuary prescripts.

Skills

Management and Leadership skills

Verbal and communication skills

Knowledge of Patient Affairs scripts

Computer literacy

Education

National Diploma/Degree in Public Management and Administration

Job description

Requirements

• National Diploma/Degree in Public Management and Administration with 3 years’ supervisory level experience in Patient Affairs. Management and Leadership skills. Ability to interpret and implement the policies, directives and guidelines of the Gauteng Department of Health. Excellent verbal and communication skills. Knowledge and understanding of Patient Affairs scripts. Must be computer literate.

Duties

• Responsible for implementation and compilation of the sections operational plans, strategic plans, and quarterly reviews. Ensure proper records keeping through proper interpretation of the Records management policy. Ensure that systems are in place for the management of PAIA requests. Interpretation and implementation of all mortuary prescripts and related guidelines. Ensure that systems are in place to maximize the institution revenue collection. Ensure individual performance is aligned to section strategic objectives. Ensure proper application of Labour Relations Act and Code of Conduct. Ensure submission of accurate and reliable data to senior management.

Notes

• Applications should be submitted strictly online at the following E‑Recruitment portal: http://jobs.gauteng.gov.za. No hand‑delivered, faxed, or emailed applications will be accepted. For assistance with online applications please email your query to [e-mail]. NB: Where Driver’s Licence is mandatory, exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Applications without proof of a new Z83 application form and detailed CV will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.
• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.

Employer : Department of Health

Location : Leratong Hospital

Closing Date : 16-01-2026

Criteria Questions

Do you have a National Diploma/Degree in Public Management and Administration?

Do you have 3 years’ supervisory level experience in Patient Affairs?