Assistant Credit Controller

Formerly Streets Whittles - now Streets; Johannesburg; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services firm is seeking an Assistant Credit Controller to help establish a new Credit Control function. This fully remote role involves managing your own portfolio, making professional calls, and engaging in clear communication. The ideal candidate will have excellent English skills, be organized, and able to thrive under pressure. Training is provided for those with a desire to learn about accounting. Join us to help build strong credit management processes!

Qualifications

• Experience in credit control or customer communication is beneficial, but not a requirement.
• Accounting knowledge is desirable, training provided.

Responsibilities

• Manage your own credit control workload, diary, and follow-up schedule.
• Make warm, professional outbound calls to clients.
• Send clear, well-written emails.
• Liaise with colleagues to resolve queries.
• Work towards KPIs while maintaining client relationships.
• Handle pressured situations with professionalism.

Skills

Excellent written English

Warm phone manner

Organised

Strong communication skills

Calm under pressure

Detail-focused

Job description

Assistant Credit Controller

Location: South Africa (Fully Remote), Employment type: Full-time.

About The Role

We’re building a brand-new Credit Control function for the entire Streets Group, and we’re looking for the right person to help shape it from day one. This is a great opportunity for someone who loves communication, organisation and being part of creating something new. You’ll work closely with our Senior Credit Control Manager to support credit management across all Streets offices, helping us put strong processes in place while managing your own portfolio of clients.

Key Responsibilities

• Managing your own credit control workload, diary and follow‑up schedule.
• Making warm, professional and confident outbound calls to clients.
• Sending clear, well‑written emails with excellent tone and accuracy.
• Liaising with colleagues across the wider Streets Group to resolve queries.
• Working towards regular KPIs and targets while maintaining strong client relationships.
• Handling difficult or pressured situations with calmness, clarity and professionalism.

Who We’re Looking For

• Excellent written English and a warm, confident phone manner.
• Organised, proactive and able to manage your own workload.
• Calm, clear and professional when dealing with pressured situations.
• Detail‑focused with strong communication skills.
• Previous credit control or customer communication experience is helpful, but not essential.
• Accounting knowledge is desirable, but full training will be given.

About Streets Chartered Accountants

As a top 40 UK firm of Chartered Accountants, we go beyond the numbers—partnering with businesses, corporate clients, charities, and individuals to drive success. Whether supporting growing enterprises or guiding nonprofits, we provide expert financial insight with a personal touch.

Founded in 1907. Co‑workers 500. Turnover 40M.

Contact

Contact Nina Willemse, Audit Manager – Audit.

Colleagues: Lize Redelinghuys, Audit Manager and Regional Manager South Africa; Ryan Saward, Director.