Assistant Branch Manager: Lead Ops, Service & Growth

Headhunters; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading multinational PPE company seeks a proactive Assistant Branch Manager to support the Branch Manager in Cape Town. This role is ideal for a hands-on leader who thrives in operational environments, focusing on staff supervision, customer relationship management, and daily branch operations. Requirements include a tertiary qualification, over 2 years in management, excellent leadership, and customer service skills. Experience in the PPE industry is advantageous, with proficiency in tools like Excel and Outlook.

Qualifications

• Minimum 2 years’ experience in a management or supervisory role.
• Experience in the PPE industry will be advantageous.

Responsibilities

• Recruit, train, and develop branch staff.
• Resolve escalated customer complaints professionally.
• Oversee daily branch operations and workflows.

Skills

Customer service

Leadership

Attention to detail

Analytical skills

Team coordination

Verbal communication

Written communication

Education

Tertiary qualification or equivalent relevant work experience

Tools

Excel

Outlook

Job description

A leading multinational PPE company seeks a proactive Assistant Branch Manager to support the Branch Manager in Cape Town. This role is ideal for a hands-on leader who thrives in operational environments, focusing on staff supervision, customer relationship management, and daily branch operations. Requirements include a tertiary qualification, over 2 years in management, excellent leadership, and customer service skills. Experience in the PPE industry is advantageous, with proficiency in tools like Excel and Outlook.