Application Support Engineer

Zensar Technologies; Johannesburg; On-site; ZAR 481 000 - 883 000; Full time

Job summary

A technology company in Johannesburg is seeking a detail-oriented Application Support Engineer to provide essential support for a business-critical application built on Angular and Java. The role includes monitoring application performance, resolving issues, and ensuring data accuracy in a Linux environment. Ideal candidates will have strong knowledge of FAME databases, hands-on experience with Oracle, and excellent communication skills. If you enjoy troubleshooting and engaging with stakeholders, apply now and join our team!

Qualifications

• Strong knowledge of FAME databases and time series concepts.
• Working knowledge of Angular and Java technologies.
• Proficiency in Linux administration, including logs and shell scripting.

Responsibilities

• Monitor and resolve issues for applications in a Linux environment.
• Operate and troubleshoot ETL processes and data pipelines.
• Support and maintain custom reports and application configurations.
• Perform root cause analysis and resolve incidents timely.
• Act as key point of contact for clients and stakeholders.

Skills

Knowledge of FAME databases

Hands-on experience with Oracle

Working knowledge of Angular

Proficiency in Linux administration

Experience with ETL processes

Strong analytical skills

Excellent communication skills

Tools

PL/SQL

Job description

About the Role

We’re looking for a detail-oriented Application Support Engineer to provide end-to-end support for a business-critical application built on an Angular + Java technology stack. In this role, you’ll ensure smooth day-to-day operations in a Linux-based environment, act as the primary point of contact for issue resolution, and work closely with clients and internal teams to keep systems running reliably.

This is a great opportunity for someone who enjoys troubleshooting, working with data, and engaging directly with stakeholders.

Key Responsibilities

Application & Platform Support

• Monitor, support, and resolve issues for applications built on Angular + Java running in a Linux environment
• Ensure application availability, stability, and performance

ETL & Data Operations

• Operate, monitor, and troubleshoot ETL processes, scheduled loaders, and data pipelines
• Validate data accuracy and ensure reliable end-to-end data flow

Reporting & Configuration Management

• Support and maintain custom reports and related application configurations
• Understand reporting structures and ensure consistency across environments

Data Domain Expertise

• Work with statistical forms data and ensure correct processing and reporting
• Develop a strong understanding of the underlying data domains and flows

Incident Management & Troubleshooting

• Perform root cause analysis and resolve incidents within agreed timelines
• Document issues, resolutions, and preventive measures

Client & Stakeholder Communication

• Act as a key point of contact for clients and stakeholders
• Provide timely updates, handle queries professionally, and support issue resolution discussions

Required Skills & Experience

• Strong knowledge of FAME databases and time series concepts
• Hands-on experience with Oracle and PL/SQL
• Working knowledge of Angular and Java technologies
• Proficiency in Linux administration, including logs, services, and shell scripting
• Experience with ETL processes, data validation, and batch jobs
• Ability to understand statistical data models, forms, and reporting structures
• Strong analytical, problem-solving, and documentation skills
• Excellent communication skills for client-facing interactions

Nice to Have

• Familiarity with custom reporting tools and BI configurations
• Experience in financial or statistical data environments
• Exposure to secure deployments and compliance practices
• Prior experience in application implementation projects

Why Join Us?

You’ll work on a complex, data-driven application, gain exposure to both technology and business stakeholders, and play a critical role in ensuring system reliability and client satisfaction.

If you enjoy solving problems, working with data, and supporting enterprise applications—apply now and join our team!