Aparthotel GM: Shape Guest Experience & Growth

Totalstay; Cape Town; On-site; ZAR 80 000 - 110 000; Full time

Job summary

A leading hospitality brand in Cape Town is seeking a dynamic General Manager to oversee operations and ensure outstanding guest experiences. The ideal candidate will possess strong leadership skills, proven experience in hotel management, and a background in revenue optimization. This role offers a competitive salary and the opportunity to drive innovation in a supportive team environment. Join a company that values excellence and employee empowerment.

Benefits

Competitive salary package

Nightly rates for Friends & Family

Wellness initiatives

Reward and recognition programme

Qualifications

• Proven background in managing hospitality operations.
• Experience in managing housekeeping teams and VIP guest services.
• Strong understanding of hotel marketing and revenue reporting.

Responsibilities

• Provide visionary leadership to the hotel team.
• Oversee all aspects of hotel operations.
• Champion a guest-centric approach and exceed customer expectations.
• Assist in developing revenue growth strategies.

Skills

Leadership

Team Management

Operational Excellence

Guest Experience Management

Revenue Management

Financial Management

Marketing Strategy

Job description

A leading hospitality brand in Cape Town is seeking a dynamic General Manager to oversee operations and ensure outstanding guest experiences. The ideal candidate will possess strong leadership skills, proven experience in hotel management, and a background in revenue optimization. This role offers a competitive salary and the opportunity to drive innovation in a supportive team environment. Join a company that values excellence and employee empowerment.