Administrative & Waiting List Manager – ENT/Urology

NHS Ayrshire & Arran; Balfour; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading healthcare organization in South Africa, Mpumalanga, Balfour is seeking an Administration & Waiting List Manager to support care delivery in ENT and Urology services. This role includes overseeing patient scheduling, managing waiting list performance, and leading administrative staff. Ideal candidates should have experience in complex administrative systems in healthcare and a working knowledge of relevant NHS policies. Strong communication and leadership skills are essential for this organized and confident individual.

Qualifications

• Experience in managing complex administrative systems, ideally in a healthcare setting.
• Working knowledge of the NHS GGC access policy and National Cancer Waiting times policies.

Responsibilities

• Oversee patient scheduling across clinics and theatres.
• Manage waiting times in line with Scottish Government standards.
• Monitor and manage waiting list performance.
• Lead and develop a team of administrative staff.

Skills

Management of complex administrative systems

Leadership skills

Strong communication

Problem-solving

Familiarity with digital systems

Job description

A leading healthcare organization in South Africa, Mpumalanga, Balfour is seeking an Administration & Waiting List Manager to support care delivery in ENT and Urology services. This role includes overseeing patient scheduling, managing waiting list performance, and leading administrative staff. Ideal candidates should have experience in complex administrative systems in healthcare and a working knowledge of relevant NHS policies. Strong communication and leadership skills are essential for this organized and confident individual.