Administration Officer Immigration Department

Connexbluetech; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading services firm based in Cape Town is seeking an Administration Officer for their Immigration Department. The role involves providing comprehensive administrative support, managing case files, and ensuring compliance with immigration regulations. Successful candidates will have a Matric qualification and relevant administrative experience, with strong organizational skills and attention to detail. The position offers an opportunity to engage with clients and coordinate with various stakeholders in a dynamic environment.

Qualifications

• Matric / Grade 12 is essential.
• Relevant tertiary qualification in Administration, Law, or related field is advantageous.
• Previous experience in an immigration, visa, legal, HR, or compliance-based role is advantageous.

Responsibilities

• Provide administrative support within the Immigration Department.
• Manage immigration case files, ensuring accuracy and completeness.
• Communicate professionally with clients regarding application requirements.

Skills

Professional communication skills

Strong attention to detail

Organizational skills

Time-management skills

Proficiency in MS Office

Education

Matric / Grade 12

Relevant tertiary qualification in Administration

Job description

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Administration Officer – Immigration Department

Department- Immigration / Mobility Services

Key Responsibilities

Administrative & Case Support

• Provide administrative support within the Immigration Department
• Manage immigration case files, both electronic and physical, ensuring accuracy and completeness
• Compile, organise, and quality-check application documentation before submission
• Maintain internal trackers and monitor application timelines and deadlines

Client & Stakeholder Coordination

• Communicate professionally with clients regarding application requirements and status updates
• Coordinate with internal teams and external stakeholders, including embassies, government departments, and third-party service providers
• Respond to routine client and applicant queries and escalate complex matters appropriately

Compliance & Documentation

• Ensure all documentation aligns with immigration legislation, regulatory requirements, and internal compliance standards
• Support audit readiness through accurate record-keeping and document control
• Assist with follow-ups and confirmations required by authorities

General Office Administration

• Perform general office administration duties as required, including filing, scanning, correspondence, and data capture
• Support reporting, scheduling, and ad-hoc administrative tasks to ensure smooth departmental operations

Education

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• Matric / Grade 12 (essential)
• Relevant tertiary qualification in Administration, Law, Human Resources, or a related field (advantageous)
• Previous experience in an immigration, visa, legal, HR, or compliance-based administrative role will be advantageous
• Exposure to working with government departments, embassies, or regulatory authorities is beneficial
• Strong administrative, organisational, and time-management skills
• High attention to detail and accuracy
• Ability to manage multiple cases and deadlines simultaneously
• Professional written and verbal communication skills
• Strong confidentiality, ethics, and compliance awareness
• Pro extrêmement proficiency in MS Office (Word, Excel, Outlook)
• Ability to work independently and collaboratively within a team
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