Accounts Executive - Kzn

Akzonobel; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading paints and coatings company is looking for a dedicated Accounts Executive in KwaZulu-Natal. The role focuses on driving sales and profitability through account management and customer development, requiring experience in retail sales specifically in the paints sector. Ideal candidates will have strong interpersonal skills and a commitment to customer satisfaction. This position involves travel and offers a chance to closely engage with clients to understand their needs and expand the business.

Qualifications

• Experience in retail and trade sales with a focus on paints and coatings.
• Ability to close sales deals by building personal trust and empathy.
• Empowering customers through one-on-one sales presentations.

Responsibilities

• Manage the sales cycle for a portfolio of customers in the KZN area.
• Identify and develop new business opportunities aligned with marketing targets.
• Maintain customer satisfaction through direct contact and effective service.

Skills

Retail and trade sale experience in Paints and Coatings

Emotional stability

Account penetration by customer base expansion

New business development

Maximizing results by systematically managing an Account Plan

Education

Minimum Matric

Job description

Join to apply for the Accounts Executive - KZN role at AkzoNobel

About AkzoNobel Since

We've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most.

Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe.

We're active in more than countries and use our expertise to sustain and enhance the fabric of everyday life.

Because we believe every surface is an opportunity.

It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow.

Let's paint the future together.

For more information please visit

Job Purpose

Dedicated salesperson who is responsible for the execution of agreed sales and profitability targets established by the business within the assigned sales area (KZN) by developing new business and expanding the business with existing customers (account management).

Key Accountabilities

Revenue and margin according to budget (including accounts receivable and DSO)

Accurate sales and projects forecasting, reporting and pipeline documentation

Customer retention, acquisition and loss

Direct contact with customers in the field, representing AkzoNobel in a professional manner to deliver customer satisfaction

Optimal Customer portfolio and pipeline management (growth & profitability)

Key Activities

Manage the sales cycle related to a portfolio of customers, in a designated area, to execute sales plan (BTL spend vs Volume / value sales)

Systematically screen customer base for new opportunities, generate leads and maintain pipeline

Identify, plan and develop new customers in line with business development and marketing plans and targets.

Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.

Perform extensive customer needs analysis and site surveys, meeting with decision makers, understanding their goals, completing an account profile for each account and identifying challenges.

Monitor sales against agreed targets and budgets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.

Identifies, targets and implements the approved sales strategies in the assigned marketplace (Profitability and pricing structures).

Plans, executes and reports on the sales activities in the assigned sales area.

Feedback of market intelligence data and ideas to marketing and channel management.

Identifies business opportunities, pinpoints and tries to resolve existing and / or potential problems and requests support from the upper management or supporting functions.

Educate customers and sales force of our customers on features, advantages and benefits of available product lines and services.

Understand and assess customer's needs, business objectives, strategies and build compelling customer value propositions representing our portfolio.

Creates partnerships with customers to proactively grow the category, share of wallet.

Drives efficient credit management.

Take ownership of queries and complaints to ensure resolution on behalf of the customer within agreed deadlines.

Experience

Minimum Matric

Retail and trade sale experience in Paints and Coatings

Emotional stability

Closes sales deals by building personal trust and loyalty.

Provides service by empathizing with customer concerns.

Makes One on One (Sales) Presentations

Maximizes results by systematically managing an Account Plan

Account penetration by customer base expansion

New business development

Group development

Travel Extensively

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.

We strive to embrace diversity in a context of tolerance.

Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.

For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.