Account Manager

VML South Africa; Johannesburg; Hybrid; ZAR 300,000 - 400,000; Full time

Job summary

A leading creative agency in Johannesburg is seeking an Account Manager to oversee client campaigns and ensure effective communication between clients and the agency. The ideal candidate will have over 2 years of account management experience in a digital agency and a good understanding of technology. This role offers a hybrid work model with the flexibility to accommodate individual needs.

Qualifications

• At least 2 years' Account Management experience.
• Good understanding of technology and platforms.
• Proven experience working on accounts with quick turnaround.

Responsibilities

• Manage multiple integrated campaigns for clients.
• Liaise between client and agency ensuring effective communication.
• Negotiate campaign details and oversee their status.

Skills

Account Management experience

Understanding of technology and platforms

Ability to perform under pressure

Job description

Department: Client & Business Leadership

Location: Johannesburg , South Africa

Last Updated: 8/5/2025

Requisition ID: 6422

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The successful applicant will manage multiple integrated campaigns for clients. This person will be the primary point of contact between the client and the agency ultimately be responsible for the smooth running of the account: operationally, creatively and financially.

The Account Manager will also be responsible to build and maintain healthy relationships with clients in order to maximize the client account billings and generate on-going business with a view to developing retainer-based relationships with clients including the successful and profitable stewardship of clients' brands. You will be required to keep abreast of the latest digital trends and technological advances in order to do so.

Responsibilities

• Setting up meetings with clients and other agency staff
• Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both and ensuring that communication flows effectively
• Overseeing the status of advertising campaigns
• Negotiating with clients and agency staff about the details of campaigns
• Presenting creative work to clients for approval or modification
• Handling budgets and managing campaign costs
• Writing reports, keeping records and financial details
• Helping to secure new business
• Monitoring the profitability of accounts
• Becoming familiar with the nature of clients' products, business culture and competition
• Monitoring the effectiveness of campaigns

Requirements:

• At least 2 years' Account Management experience
• Must have at least 2 years' digital agency experience
• Must have a good understanding of technology and platforms
• Must have proven experience in working on accounts with a quick turnaround time and ability to perform well under pressure

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.