User Experience Designer jobs in United Kingdom

We are looking for a proactive and dynamic professional to join our Application L3 team to design, develop, maintain, and support a mission-critical system.

As an L3 Application Aupport, you should demonstrate strong knowledge of industry best practices, proficiency in Java technologies, and a passion for delivering fully functional software that meets business requirements and timelines.
Training and mentorship will be provided on SOPs, ITSM, and the usage of monitoring and investigation tools.

• Investigate issues reported by Application Support (L2) and provide workarounds and/or permanent solutions.
• Deliver workarounds such as data patches, shell scripting, and PL/SQL scripting.
• Implement permanent solutions through code enhancements, workflow modifications, or other system changes.
• Support continuous improvement across the development lifecycle of enterprise-level software solutions, including enhancement and maintenance of applications.
• Create and maintain documentation for software design specifications.
• Perform unit testing, integration testing, and troubleshooting of application issues.
• Provide after-office-hours standby duty support where allowances, off-in-lieu, or equivalent will be provided:
  One week of standby duty every one to two months.
  Ad-hoc onsite activation for urgent production issues.
  Occasional support outside working hours/public holidays based on client requests.

• This role is currently on a day shift, with 24x7 standby duty for 1 to 2 weeks each month.
• The role will transition to a 12-hour shift schedule starting in 2026.

• Diploma/Degree in Computing, Information Technology, or a related field.
• Minimum 2 years of development experience in Java.
• Hands-on experience with Spring/Spring Boot framework.
• Experience working with relational databases such as Oracle.
• Knowledge of frontend frameworks such as Angular, Struts, jQuery, and Bootstrap.
• Involvement in at least one full SDLC for enterprise projects.
• Ability to learn new technologies quickly and adapt to a fast-paced environment.
• Strong analytical, problem investigation, and problem-solving skills.
• Effective working style both independently and in a team environment.
• Strong business and functional understanding with an analytical mindset.
• Proactive, self-driven, and able to work under pressure with a high sense of urgency.
• Proficiency in SQL and PL/SQL.
• Good understanding of modern software development and testing methodologies, scripting, and tools.
• Excellent verbal and written communication skills to interact effectively with internal teams, clients, external vendors, and management.