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Customer Service Officer (Education)
Job summary
A literacy education provider in Singapore seeks a candidate for a role involving first contact with parents and students. Responsibilities include administrative support such as scheduling and maintaining student records, as well as finance management. Ideal candidates should have strong interpersonal skills and at least GCE 'N' Levels. Those from the retail, hospitality, or F&B sectors are encouraged to apply. The role requires teamwork and the ability to manage tasks independently.
Qualifications
- Candidates from retail, hospitality, or F&B industry welcome to apply.
- Ability to work independently and prioritize tasks.
Responsibilities
- Serve as the first point of contact for enquiries from parents and students.
- Assist with class scheduling and administrative support.
- Maintain accurate student records and manage payment collections.
Skills
Education
Our client is an English literacy education provider that helps children develop reading, writing, and comprehension skills through a structured, phonics-based learning system.
Job Scope:
- Serve as the first point of contact for walk-in and phone enquiries from parents and students.
- Assist with class scheduling, enrolments, and course-related administrative support.
- Maintain accurate student records and update databases regularly.
- Handle payment collection, issue receipts, and manage basic finance-related tasks.
- Support teachers and centre operations to ensure a smooth learning environment.
Job Requirements:
- Min GCE 'N' Levels
- Good interpersonal skills with ability to liaise with parents/teachers
- Candidates from retail/hospitality/F&B industry welcome to apply
- A team player, independently working and able to prioritize tasks at hand
Working Hours: 3 weekdays + 2 weekend
Working Location: Island wide locations available (Will find a location that is nearest to your home)
Salary: Up to $3,500
To apply, kindly click APPLY NOW to submit your latest CV.
We regret that only shortlisted candidates will be notified.
Chan Zi Hui
EA Registration No.: R1220899
EA License No.: 25C2695
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.