Domain Lead

Temasek Polytechnic; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore is looking for a dedicated professional to support academic and administrative services. The ideal candidate has over 3 years of experience and should possess strong communication and analytical skills. Responsibilities include managing User Acceptance Tests and collaborating with various stakeholders to ensure successful completion of projects. Candidates with relevant IT experience and skills in Microsoft tools will be highly regarded. Join an innovative environment focused on student success and development.

Qualifications

• 3+ years of experience supporting academic and administrative services.
• 3+ years of experience conducting training.
• Hands-on experience in academic and administrative systems is required.
• Experience in business process engineering is advantageous.

Responsibilities

• Collaborate with teams to confirm requirements and ensure UAT success.
• Prepare UAT and handle data migration.
• Manage UAT teams and coordinate testers' involvement.
• Participate in process reviews to streamline operations.

Skills

Good communication skills (written and spoken)

Interpersonal skills

Time management

Organisational skills

Analytical skills

Self-motivated and resourceful

Data analytics and dashboarding tools

Education

Relevant degree in Information Technology, Information Science or IT-related disciplines

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

SharePoint

Visio

Job description

What the role is:

This position is under the Enterprise Student Systems (ESS) Department.

What you will be working on:

Reporting to the Functional Manager, collaborate with Senior Domain Leads, Product Owners, Subject Matter Experts (SMEs) to execute and ensure that tasks related to assigned domain(s) are completed successfully according to the agreed schedule. deliverables and standards.

• Participate in requirement reviews to confirm understanding, harmonise and ensure the testability of use cases and functionality for user scenarios.

• Plan and prepare User Acceptance Test (UAT), as well as handle data preparation, test data, data migration, and training plans.

• Manage UAT teams by coordinating the involvement of SMEs and testers, executing test cases, and overseeing progress and ensure successful UAT sign-off.

• Participate in process reviews to streamline operations.

• Collaborate with vendors and other teams to address and resolve issues.

• Collaborate with other Domain Leads and Change Management team for plan execution.

• Ensure proper closure and filing of documents.

What we are looking for:

• Has at least 3 years’ experience in supporting academic and administration services with end user’s hands‑on experience in academic and administrative systems.

• Has at least 3 years’ experience in conducting training.

• Relevant experience in Information Technology, Information Science or IT‑related disciplines is advantageous.

• Experience in business process engineering is highly advantageous.

• Possesses good communication skills (written and spoken).

• Possesses good interpersonal skills to work with people at all levels and is a team player.

• Possesses excellent time management and strong multi‑tasking skills.

• Possesses good organisational and analytical skills.

• Is self‑motivated, resourceful, and able to work well under pressure.

• Hands‑on experience in data analytics and dashboarding tools is advantageous.

• Proficient in Microsoft Word, Excel, PowerPoint, Project, SharePoint and Visio tools.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nested by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change. TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. “TP Cares” is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community. Learner. Creator. Leader. We envision the TP graduate as a values‑led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.