Customer Service Officer (Education)

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A literacy education provider in Singapore seeks a candidate for a role involving first contact with parents and students. Responsibilities include administrative support such as scheduling and maintaining student records, as well as finance management. Ideal candidates should have strong interpersonal skills and at least GCE 'N' Levels. Those from the retail, hospitality, or F&B sectors are encouraged to apply. The role requires teamwork and the ability to manage tasks independently.

Qualifications

• Candidates from retail, hospitality, or F&B industry welcome to apply.
• Ability to work independently and prioritize tasks.

Responsibilities

• Serve as the first point of contact for enquiries from parents and students.
• Assist with class scheduling and administrative support.
• Maintain accurate student records and manage payment collections.

Skills

Good interpersonal skills

Ability to liaise with parents/teachers

Team player

Education

Min GCE 'N' Levels

Job description

Our client is an English literacy education provider that helps children develop reading, writing, and comprehension skills through a structured, phonics-based learning system.

Job Scope:

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements:

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 3 weekdays + 2 weekend

Working Location: Island wide locations available (Will find a location that is nearest to your home)

Salary: Up to $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695