Salesforce jobs in Singapore

Salesforce Support SpecialistSummary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports.Responsibilities: candidates from L1, L2, L3 support & managing client and internal support teams and have been able to manage the stakeholders Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/Manage Engine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team.Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirementShare your profile on hidden_email with following details:Total Exp:Rel Exp in Salesforce support/admin:CCTC:ECTC:Notice period:C.location:Job Type: Full-timeShift: Day shiftWork Days: Monday to FridayWork Location: In person,

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Solution Design, Project Management, Client Interaction, Stakeholder Management, Process Improvement, CRM, Sales Support, Agile Methodology, Client Communication, Relationship Management, Communication Skills, Mobile Applications, Web Applications, Project Coordination, Wireframing, Prototyping, APIs, Microservices, System Integration, Documentation, User Stories, Sprint Planning, Visio, SAP, Oracle, Salesforce, Emotional Intelligence, Adaptability,Technical Mapping, Agile Tools, Problemsolving, Teamoriented, Agile Frameworks, Backlog Grooming, Retrospective, Diagramming Tools, Lucidchart, Drawio, ERPCRM Systems

mentoring, automation, data models, analytical skills, communication skills,Salesforce knowledge, crossfunctional communication skills, lead a team, Salesforce support, system usage analysis, optimizations, training users, documentation maintenance, Salesforce administration, Salesforce architecture, integration support, Salesforce Lightning, CPQ, Service Cloud, Workflow Automation, Data Management Migration, API Integrations ThirdParty Apps, AgileScrum Methodologies, Change Release Management

Test Strategy, Quality Assurance, Project Management, Agile methodologies, ERP Testing, Test Automation, Analytical skills, Communication skills,Leadership abilities

Solution Design, Project Management, Client Interaction, Stakeholder Management, Process Improvement, CRM, Sales Support, Agile Methodology, Client Communication, Relationship Management, Communication Skills, Mobile Applications, Web Applications, Project Coordination, Wireframing, Prototyping, APIs, Microservices, System Integration, Documentation, User Stories, Sprint Planning, Visio, SAP, Oracle, Salesforce, Emotional Intelligence, Adaptability,Technical Mapping, Agile Tools, Problemsolving, Teamoriented, Agile Frameworks, Backlog Grooming, Retrospective, Diagramming Tools, Lucidchart, Drawio, ERPCRM Systems

mentoring, automation, data models, analytical skills, communication skills,Salesforce knowledge, crossfunctional communication skills, lead a team, Salesforce support, system usage analysis, optimizations, training users, documentation maintenance, Salesforce administration, Salesforce architecture, integration support, Salesforce Lightning, CPQ, Service Cloud, Workflow Automation, Data Management Migration, API Integrations ThirdParty Apps, AgileScrum Methodologies, Change Release Management

Test Strategy, Quality Assurance, Project Management, Agile methodologies, ERP Testing, Test Automation, Analytical skills, Communication skills,Leadership abilities