Quality Control jobs in Singapore
Client Service Officer
INNOQUEST DIAGNOSTICS PTE. LTD.
QA Engineer (Bedok/Electronics MFG Ind.)
TEMPSERV PTE. LTD.
Senior Executive - Quality Assurance/Regulatory ( Up 5 K ) - Medical Devices MNC #HVN
RECRUIT EXPRESS PTE LTD
Occupational Therapist
KHOO TECK PUAT HOSPITAL PTE. LTD.
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JUMBO GROUP OF RESTAURANTS PTE. LTD.
Facilities Supervisor
ALLIUM HEALTHCARE (SINGAPORE) PTE. LTD.
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GIC Private Limited
Business Development Manager
SBM Management Services, LP
AVP/VP, Software Engineer (Typescript), Technology Group
GIC Private Limited
Patient Safety Quality Lead (PSQ), Institute for Patient Safety & Quality
Singapore National Eye Centre
Senior Principal Consultant
OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD
Assistant Director/ Senior Manager, Finance
Singapore National Eye Centre
Assistant Director, Technology Innovation and Strategic Operations
National University Polyclinics
Project Manager/ Senior Project Manager (Construction)
INTUIT RECRUITMENT PTE. LTD.
Component Repair Technician (V&D Inspector)
Energy Consulting group
Client Service Officer
Job summary
A diagnostics company located in Singapore is seeking an individual to provide immediate technical support and resolve client complaints. Candidates should have excellent communication skills, a service-oriented attitude, and at least 1 year of relevant experience. A background in laboratory work is acceptable, and familiarity with Excel is desirable. Full-time commitment is required.
Qualifications
- 1 year of relevant work experience.
- Excellent service oriented attitude and communication skills.
- Good command of the English language, both written and verbal.
Responsibilities
- Provides immediate response to client's technical questions and problems.
- Resolves client dissatisfaction by investigating complaints.
- Maintains professional/technical knowledge through education.
Skills
Education
- Provides immediate response to client's technical questions and problems
- Resolves client dissatisfaction by initiating a thorough investigation of complaint, evaluates findings, and responds ASAP to client(s).
- Resolves discrepancies in reports by consulting with technical and managerial staff
- Assesses problem resolution for future applicability and forwards to appropriate quality assurance individual (supervisor, manager, pathologist, etc.)
- Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars
- Pursues referenced test result to satisfy client needs and requests
- Assists with telephone duties
- Assists with data entry when necessary
- 1 year of relevant work experience required for this role
- “O” level or with laboratory experience and aptitude is acceptable.
- Excellent service oriented attitude and communication skills required.
- Has a good command of the English language, both written and verbal.
- Familiarity with Excel is desirable
- Full time hours (Able to commit 5.5 days/week)
- Singaporeans/PR preferred
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.