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6 Months Medical Claims Associate #NJN
Descripción de la vacante
A leading recruitment agency in Singapore is seeking a professional to assess medical claims and engage with stakeholders. The role involves timely assessment of claims, quality checks, and customer support. Candidates should hold a diploma or degree with 1-3 years of experience in claims handling, nursing, or a related field. Strong customer service skills are essential for fostering lasting relationships.
Formación
- Minimum 1-3 years of experience in insurance claims handling or customer service.
- Familiarity with nursing or related fields is a plus.
Responsabilidades
- Accurately assess medical claims and ensure timely payouts.
- Liaise with medical institutions for smooth claims processing.
- Conduct quality reviews on processed claims.
- Provide support to customers and strengthen relationships.
- Address complex claims queries efficiently.
Conocimientos
Educación
Assess Medical Claims: Accurately and promptly assess medical claims, ensuring timely payouts and reviewing pending claims for reserve adequacy.
Engage with Stakeholders: Liaise with medical institutions and policyholders to clarify requirements and ensure smooth claims processing.
Quality Checks: Conduct quality reviews on processed claims to maintain accuracy and compliance.
Customer & Business Partner Relations: Provide responsive and empathetic support to customers and distribution channels, strengthening relationships.
Handle Escalated Enquiries: Address complex claims queries professionally and efficiently.
Ensure Compliance:
Adhere to internal policies and regulatory requirements.
Identify and mitigate business and compliance risks.
Stay updated on industry trends and emerging regulatory risks. Highlight potential concerns and share best practices in risk management.
Diploma/ Degree with minimum 1–3 years of experience in insurance claims handing, customer servicing, nursing or related fields
We regret that only shortlisted candidates will be notified.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.