6 Months Medical Claims Associate #NJN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a professional to assess medical claims and engage with stakeholders. The role involves timely assessment of claims, quality checks, and customer support. Candidates should hold a diploma or degree with 1-3 years of experience in claims handling, nursing, or a related field. Strong customer service skills are essential for fostering lasting relationships.

Qualifications

• Minimum 1-3 years of experience in insurance claims handling or customer service.
• Familiarity with nursing or related fields is a plus.

Responsibilities

• Accurately assess medical claims and ensure timely payouts.
• Liaise with medical institutions for smooth claims processing.
• Conduct quality reviews on processed claims.
• Provide support to customers and strengthen relationships.
• Address complex claims queries efficiently.

Skills

Insurance claims handling

Customer service

Empathy

Education

Diploma/ Degree

Job description

Assess Medical Claims: Accurately and promptly assess medical claims, ensuring timely payouts and reviewing pending claims for reserve adequacy.

Engage with Stakeholders: Liaise with medical institutions and policyholders to clarify requirements and ensure smooth claims processing.

Quality Checks: Conduct quality reviews on processed claims to maintain accuracy and compliance.

Customer & Business Partner Relations: Provide responsive and empathetic support to customers and distribution channels, strengthening relationships.

Handle Escalated Enquiries: Address complex claims queries professionally and efficiently.

Ensure Compliance:

• Adhere to internal policies and regulatory requirements.

• Identify and mitigate business and compliance risks.

• Stay updated on industry trends and emerging regulatory risks. Highlight potential concerns and share best practices in risk management.
  

Requirements

Diploma/ Degree with minimum 1–3 years of experience in insurance claims handing, customer servicing, nursing or related fields

We regret that only shortlisted candidates will be notified.