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Indoor Sales Coordinator (IT)
Job summary
An innovative IT company in Singapore is seeking an Indoor Sales Coordinator. The role offers a full-time, permanent position for someone with strong organizational and customer service skills. Responsibilities include managing sales documentation and providing administrative support to the sales team while thriving in a fast-paced environment. Ideal candidates hold a Diploma in Business and possess fluent Mandarin communication skills.
Qualifications
- 1-2 years of relevant administrative or sales support experience.
- Exposure to IT products, services, or maintenance contracts is an advantage.
- Thrives in a fast-paced, team-oriented environment.
Responsibilities
- Provide strong back-end administrative support to outdoor sales team.
- Manage sales documentation including quotations and invoices.
- Handle high volume of inquiries and assist in customer issues.
- Follow up on inbound leads to identify new sales opportunities.
- Coordinate with internal departments: Finance, Procurement, Logistics, and Marketing.
Skills
Education
Tools
Join a dynamic and growing IT company in Singapore as our Indoor Sales Coordinator. This is a full‑time, permanent position perfect for a customer‑focused, organized professional looking to grow their career in the tech industry.
- Provide strong back‑end administrative support to the outdoor sales team.
- Manage end‑to‑end sales documentation, including quotations, sales orders, purchase orders, delivery orders, and invoicing.
- Handle a high volume of inquiries and assist in resolving customer issues effectively, delivering excellent customer service.
- Proactively follow up on inbound leads to identify new sales opportunities.
- Coordinate seamlessly with internal departments: Finance, Procurement, Logistics, and Marketing.
- Support the lead manager in ensuring project timelines and deliverables are met.
- Assist in the preparation and submission of tender documents and reports.
- Attend product training sessions (online/offline) organized by vendors to maintain product knowledge.
- Diploma in Business or a related field.
- Minimum 1–2 years of relevant administrative or sales support experience.
- Exposure to IT products, services, or maintenance contracts is an advantage.
- Strong phone communication and interpersonal skills (calls / emails) and a passion for building strong business relationships.
- Willing to learn and develop consultative sales skills to support team targets.
- Proficiency in Microsoft Office, especially Excel.
- Able to communicate fluently in Chinese (Mandarin), as this is necessary to liaise with our Chinese‑speaking clients and partners.
- Thrive in a fast‑paced, team‑oriented environment.
- Location: Kaki Bukit, Singapore
- Employment Type: Full‑Time, Permanent
- Working Hours: Monday to Friday, 9:00 AM – 6:30 PM
- Salary: S$2,500 – S$3,200 monthly
If you are a highly organized, service‑oriented individual ready to take on a key support role in the IT industry, we encourage you to apply!
Jack Wang Jiemin | EA Personnel No: R1438259
Elitez Pte Ltd | EA License No: 16C8004
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.