A leading wellness clinic in Singapore is seeking a passionate individual for a full-time role focused on providing quality treatments and exceptional customer service. Responsibilities include managing client appointments, conducting various skin treatments, and upselling services. Ideal candidates should have aesthetic qualifications, a customer-centric approach, and the ability to work in a team-oriented environment. The role offers employee discounts and potential for professional development.
Prestations
Employee discount
Professional development
Promotion opportunities
Qualifications
Comfortable performing all laser hair removal and skin treatments.
Self-motivated to achieve targets.
Ability to recommend and sell services.
Responsabilités
Provide quality treatments and customer service to clients.
Manage and maintain client appointments and information.
Consult with clients regarding treatments and follow up care.
Connaissances
Skin assessment and treatment skills
Sales orientated
Customer centric
Organised and diligent
Team oriented
Formation
Qualifications in beauty industry and/or relevant tertiary studies
Advanced/Aesthetic Skin qualifications
Relevant certifications (ITEC, CIDESCO)
Description du poste
Primary Objective of the Role
This position is responsible for providing quality treatments and customer service to clients and assisting in the day-to-day operations of the clinic.
Responsibilities - Key Duties
Customer Service
Treat every customer genuinely with care regarding their concerns and treatment results
Manage and maintain client appointments and information
Follow our mission to create tailored beauty results for every client
Ensure all customers information are current and accurate
Treatments
Focus on upselling and cross‑selling: Promotions, Pre‑payment options
Consult with clients regarding treatments, risks, pre and post care and expedite for a second opinion if necessary
Conduct treatments including but not limited to; LED, Laser HairRemoval, Laser Skin Treatments, Skin Treatments, Body treatments
Discuss pre and post care with clients
Current knowledge of payment and/or promotions
Assist doctor with Laser skin treatments including skinrejuvenation, skin tightening, vaginal tightening, hair growth, superficial vascular lesion treatment, superficial pigmented lesion treatment, flushing, acne and acne scar treatments.
Skin treatments include skin peels, signature facial treatments, BBL skin tightening, microneedling, dermal rolling, and needless skin boosters.
Skills and Competencies
Passionate about the hair and beauty industry
Skin assessment and treatment skills
Sales orientated, loves to recommend and sell
Self‑motivated to achieve targets
Customer centric
Consultation skills to determine client requirements
Organised and diligent with a continuous improvement mindset
Qualifications in beauty industry and/or relevant tertiary studies (nursing, working towards beauty qualifications, vocational certificates) considered.
Relevant certifications include ITEC / CIDESCO / ITEC, etc.
Special Requirement of the role
Comfortable performing all laser hair removal and skin treatments
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.