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Job summary
A leading educational company in Singapore is seeking a versatile individual for customer service and marketing roles. Responsibilities include handling inquiries through various channels, assisting with enrollments, and supporting marketing efforts. Ideal candidates will have a background in customer service or education. This position offers opportunities for growth and a supportive work environment.
Benefits
Qualifications
- Prior experience in customer service, sales, or operations is preferred.
- Background in education, childcare, or tutoring is a plus.
- University students are welcome to apply; strong performance may lead to a full-time role.
Responsibilities
- Assist with social media marketing.
- Handle customer enquiries via WhatsApp, calls, and walk-ins.
- Deliver excellent service, ensuring customer success and satisfaction.
- Assist with rescheduling, trial class feedback, and onboarding.
- Process enrollments, payments, and manage billing.
- Support marketing efforts and ensure customer follow-ups.
- Track sales metrics and maintain accurate client records.
- Oversee day-to-day logistics, maintain tidiness, and manage inventory.
- Provide operational support for holiday camps and special programs.
- Substitute or support teaching on ad hoc basis.
Marketing
- Assist with social media marketing
- Liase and engage with Influencers
Customer Service
- Handle customer enquiries via WhatsApp, calls, and walk-ins.
- Deliver excellent service, ensuring customer success and satisfaction.
- Assist with rescheduling, trial class feedback, and onboarding.
- Process enrollments, payments, and manage billing.
- Support marketing efforts and ensure customer follow-ups.
- Track sales metrics and maintain accurate client records.
- Oversee day-to-day logistics, maintain tidiness, and manage inventory.
- Provide operational support for holiday camps and special programs.
- Substitute or support teaching on ad hoc basis (training provided)
Experience:
- Prior experience in customer service, sales, or operations is preferred.
- Background in education, childcare, or tutoring is a plus.
- University students are welcome to apply; strong performance may lead to a full-time role.
Skills & Attributes:
- Excellent communication and interpersonal abilities.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite.
- A friendly, approachable, and proactive attitude.
- Passion for early childhood education and growth.
- Be part of an innovative, fast-growing company making a meaningful impact.
- Work in a supportive, fun environment with a small, dynamic team.
- Opportunities for personal and professional growth.
- Competitive salary and benefits.
Location: Singapore – United Square (Novena) & HarbourFront
If you’re ready to play a key role in shaping children’s education and enjoy a versatile, impactful position, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.