Key Responsibilities
Marketing
- Assist with social media marketing
- Liase and engage with Influencers
Customer Service
- Handle customer enquiries via WhatsApp, calls, and walk-ins.
- Deliver excellent service, ensuring customer success and satisfaction.
- Assist with rescheduling, trial class feedback, and onboarding.
- Process enrollments, payments, and manage billing.
- Support marketing efforts and ensure customer follow-ups.
- Track sales metrics and maintain accurate client records.
- Oversee day-to-day logistics, maintain tidiness, and manage inventory.
- Provide operational support for holiday camps and special programs.
- Substitute or support teaching on ad hoc basis (training provided)
What We’re Looking For
Experience:
- Prior experience in customer service, sales, or operations is preferred.
- Background in education, childcare, or tutoring is a plus.
- University students are welcome to apply; strong performance may lead to a full-time role.
Skills & Attributes:
- Excellent communication and interpersonal abilities.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite.
- A friendly, approachable, and proactive attitude.
- Passion for early childhood education and growth.
Why Join Us?
- Be part of an innovative, fast-growing company making a meaningful impact.
- Work in a supportive, fun environment with a small, dynamic team.
- Opportunities for personal and professional growth.
- Competitive salary and benefits.
Location: Singapore – United Square (Novena) & HarbourFront
If you’re ready to play a key role in shaping children’s education and enjoy a versatile, impactful position, we’d love to hear from you!