Counselling ofertas em Singapura

Assist the MSW in administrative and clinical duties.

• Assist the Medical Social Worker in carrying out administrative work, in the delivery of social services to patients and their families.
• Be involved in the pre-admission work, such as taking on a new referral, liaising with the external agencies and internal team to facilitate a resident’s admission to the nursing home.
• Provide pre-admission and financial counselling to incoming patients and their families.
• Assist patients to apply for appropriate financial assistance schemes when needed (Medifund, Household Means Testing (Subvention), MFEC and other funding schemes).
• Assist applications of AIC Long Term Schemes (Eldershield, Elderfund, PGDAS, IDAPE, Careshield Life, etc.)
• Keep updated register and records of patients (electronic or written data).
• Attend to enquiries on referrals, service and charges.
• Maintain accurate and confidential records of assessments, care plan, documentations, interventions / progress, statistics on patients and referrals from various sources in a timely manner.
• Provide secretarial support to the MSW including data entry and filing to support the delivery of services to patients and/or families.
• Be involved in casework management of patients.

• Coordinate home visits and field work under the supervision of MSW.
• Carry out other duties as assigned from time to time.

• Minimum ‘O’ level, ‘A’ level or Diploma holders with 2 years of relevant healthcare industry experience
• Proficient in Microsoft Office applications
• Possess empathy and patience when dealing with residents, next-of-kin and staff
• Good interpersonal and communication skills
• Bilingual (ability to speak local languages / dialect will be an added advantage)
• A good team player
• Has good attention to details
• Hard-working and open to learning
• Able to work independently with minimal supervision
• Able to work well under pressure, maintains composure, multi-task, establish priorities, meet deadlines and follow through on assigned tasks