Communication jobs in France
Executive, Guest Experience (Singapore Oceanarium)
Resorts World at Sentosa Pte Ltd
Associate, Law Enforcement Response Team
Pantera Capital
Human Resource Manager
Private Advertiser
Manager, Compliance Analytics and Insights - Strategic Planning, Group...
United Overseas Bank Limited (UOB)
VP, Procurement Risk Manager, Group Procurement & Services, Group Operations
300005 Chief Executive's Office_00002555
Discover more opportunities than anywhere else. Find more jobs nowSecondary/JC Tutor [Biology | Chemistry | Maths]
Geniebook Pte. Ltd.
SEA & India – Business Unit & Sales Coordinator
CBRE
System Engineer-SD
TOSS-EX PR PTE. LTD.
Connect with headhunters to apply for similar jobsHR Communication Executive
Ambition Singapore
HR Communication Executive
Ambition Group Singapore Pte. Ltd. (SG)
Project Director – Railway Communication Solutions
TOSS-EX PR PTE. LTD.
Program Manager, PMO APAC
Boston Scientific Gruppe
Part-Time Appointment Setter & Communications Assistant
UNIORACLE ALLIANCE LLP
Research Fellow / Engineer (Electrical Engineering - Marine EV Charging & DC Fast Charging) - SN1
SINGAPORE INSTITUTE OF TECHNOLOGY (SIT)
Senior/ Speech and Language Therapist
E-Bridge Pre-School Pte Ltd
Speech and Language Therapist
APSN EDUCATION SERVICES LTD
Associate Director of Sales (Catering)
Orchard Hotel Singapore
Executive - Communications & Public Relations
Singapore Indian Development Association (SINDA)
Full Stack Engineer
CLASSDO PTE. LTD.
VP - Corporate Access
TORONTO DOMINION (SOUTH EAST ASIA) LIMITED
MARKETING COMMUNICATION AGENT / OFFICER
ALL NIPPON AIRWAYS CO., LTD.
Senior Associate / Associate, Ops Transformation Strategy & Governance Specialist, Group Operat[...]
DBS
Analyst/ Associate, Customer Service Officer, Customer Centre, Consumer Banking Group Operations
300005 Chief Executive's Office_00002555
Executive, Guest Experience (Singapore Oceanarium)
Job summary
A leading hospitality brand in Singapore is seeking a Department Duty Manager to support the Guest Experience team. This role requires strong leadership, exceptional communication skills, and a commitment to delivering high guest satisfaction. Candidates should possess relevant educational qualifications and a minimum of 2 years in operational or supervisory roles. You will be responsible for ensuring the operational readiness and high service standards during daily operations and special events. Flexible working hours are required.
Qualifications
- Minimum 2 years of operational and/or supervisory experience.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
Responsibilities
- Act as the main point of contact for the Guest Experience team.
- Provide leadership through coaching and performance reviews.
- Ensure a high standard of customer service is delivered.
Skills
Education
Tools
Perform the role of Department Duty Manager, acting as the main point of contact to support communication and decision-making for the Guest Experience team during daily operations and ad-hoc special events.
Provide leadership and direction through coaching, counselling, and conducting performance reviews to guide team development and maintain service standards.
Promote and maintain a safe, inclusive, and cohesive working environment for both guests and team members, ensuring a high standard of customer service is consistently delivered.
Monitor staffing levels, assess operational needs, and support area development planning to optimize productivity and service delivery.
Ensure Standard Operating Procedures (SOPs) and training documentation are current, relevant, and effectively implemented.
Deliver a consistently positive guest experience by creating a warm and memorable environment for all visitors.
Oversee operational readiness, ensuring all frontline activities are prepared for daily business and special events.
Demonstrate an energetic, cheerful, and guest-focused attitude, upholding the highest standards of hospitality.
Perform other duties as assigned to ensure seamless daily operations.
GCE O/A Levels, Diploma or Bachelor’s Degree in Business, Marketing, Hospitality, or any other relevant discipline.
- Minimum 2 years of operational and/or supervisory experience.
- Strong leadership and people management skills, with the ability to inspire, coach, and lead a high‑performing team towards achieving operational goals.
- Excellent communication and interpersonal skills, with the ability to effectively engage with guests, colleagues, and key stakeholders across various levels.
- Proficiency in Microsoft Office and other relevant software systems for reporting, analysis, and communication.
- Willingness to work shifts, weekends, and public holidays, with the ability to operate in outdoor environments and perform duties that require prolonged standing and walking.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.