Cafe jobs in Germany
Assistant Cafe Manager
Tomoro Coffee (Singapore) Pte. Ltd.
Service/Barista (Cafe Environment) - SS10
THE SUPREME HR ADVISORY PTE. LTD.
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Assistant Cafe Manager
Job summary
A growing coffee chain in Singapore is searching for an experienced Assistant Cafe Manager to oversee daily operations and uphold high customer service standards. The ideal candidate will have a degree in Business or Hospitality and over three years in the F&B industry. This role involves managing staff, driving sales growth, and ensuring compliance with operational standards. Join us for skill development and career progression in a dynamic environment.
Benefits
Qualifications
- Minimum of 3 years’ experience in the F&B industry with 2 years in a managerial role.
- Strong leadership experience in store operations, building effective teams.
- Excellent customer service and interpersonal skills.
Responsibilities
- Oversee daily store operations, including inventory management and supply ordering.
- Lead and develop baristas through coaching and training.
- Drive sales growth through marketing initiatives and customer engagement.
Skills
Education
Job Title: Assistant Cafe Manager
Job Type: Full-Time
Reports To: Operations Manager
The Assistant Cafe Manager supports the Operations Manager in overseeing the daily operations of TOMORO COFFEE, ensuring a high level of customer service, efficient operations, and a positive team environment. This role involves managing staff, maintaining inventory, ensuring compliance with company policies and procedures, and driving sales and marketing initiatives.
- Oversee daily store operations, including inventory management, supply ordering, and maintaining a clean and organized store environment.
- Lead and develop baristas through onboarding, coaching, training, and addressing service standards to foster a positive store culture.
- Champion service excellence and quality control by role-modeling and training baristas to deliver exceptional customer service and ensuring consistent product quality.
- Drive sales growth and customer engagement through marketing initiatives, catering orders, promotions, and promptly resolving customer inquiries and complaints in a professional manner.
- Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
- At least 3 years’ experience in the F&B industry with a minimum of 2 years in a similar store managerial role.
- Strong leadership experience in store operations, building effective teams, and coaching for performance.
- Excellent customer service and interpersonal skills.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to engage in shift work, which includes working on weekends and public holidays.
- Flexible availability, including weekends and holidays.
- Be a vital part of a rapidly growing coffee chain and contribute to its success.
- Work with cutting-edge coffee technology and high-quality ingredients to craft exceptional beverages.
- Enjoy opportunities for skill development and career progression in a dynamic environment.
- Benefit from monthly sales incentives and group insurance coverage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.