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F&B Captain
Job summary
A leading lifestyle beauty company in Singapore is seeking a Restaurant Captain to enhance guest satisfaction and supervise dining staff. Ideal candidates will possess strong communication skills, a pleasing personality, and excellent guest service abilities. Responsibilities include ensuring a memorable dining experience for guests, managing staff training, and coordinating between the kitchen and dining areas. This role is essential for maintaining high service standards and fostering guest loyalty.
Qualifications
- Strong communication skills in both spoken and written forms.
- Ability to maintain a pleasing demeanor with guests.
- Exemplary guest service expertise.
- Proficient knowledge about food and beverage service.
Responsibilities
- Ensure guests have a pleasant and memorable dining experience.
- Supervise and train staff to maintain standards of excellence.
- Cooperate with kitchen and dining staff to coordinate service.
- Check with guests to confirm satisfaction with meals.
- Handle final billing and payment processing.
Skills
The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.
Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.
We are on the hunt for a Restaurant Captain/ Captain F&B who is responsible for promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment and ensuring only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
- Ensures that guests have a pleasant and memorable dining experience.
- Monitors setup, maintenance, cleanliness and safety of Dining areas.
- Able to answer any questions regarding menu and assist with menu selections.
- Supervises and trains the Staff to standards of excellence.
- This individual is required to act as supervisor on duty in absence of the Manager.
- This individual must be able to complete opening and closing duties/checklists in a timely fashion.
- This individual must coordinate food service between kitchen and dining staff.
- Check with guests to ensure satisfaction with each food course and beverages.
- Present an accurate final bill to guests and process payment.
- Any other duties related to food and beverage service assigned by the manager.
- Good communication skills spoken and written
- Should have a pleasing personality.
- Excellent guest service skills.
- Good knowledge of food and beverage service.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.