Join our Programme and Learning Services team to support the smooth delivery of courses and events. This role involves providing administrative and logistical support, handling enrolment processing and learner assistance, coordinating with Programme Managers on daily operations, attending to phone calls, emails, and walk-in enquiries, and tracking invoices, refunds, and appeals.
Location: Nearest MRT, Tiong Bahru
Working Hours:
Mon – Thurs: 8.30am – 6pm
Friday: 8.30am – 5.30pm
Contract Duration: 6 months
Salary Range: $2,200 – $2,900/month
Attire: Office Wear
Start Date: Immediate
Responsibilities
• Provide customer service and support for assessments, courses and events
• Manage course administration, including enrolment from learners and organisations
• Ensure smooth course/event execution in coordination with internal teams
• Monitor and follow up on outstanding payments and refunds
• Provide support to ensure seamless class operations
• Attend to general enquiries via phone, email, and walk-ins
• Perform other duties as assigned
Requirements
• Minimum Diploma in a relevant discipline
• Preferably 1 year of admin or event coordination experience
• Effective interpersonal and communication skills
• Detail-oriented and organised
• Proficient in Microsoft Word and Excel
• Good written communication skills
Apply now via MyCareersFuture
Only shortlisted candidates will be contacted.
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Xu Jia Ling
BGC Group Pte Ltd (Outsourcing)
EA 05C3053
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.