Technical Service Supervisor

Olayancareer; Riyadh; On-site; SAR 100,000 - 150,000; Full time

Job summary

A technology solutions firm is seeking a Smart Solutions Delivery Specialist in Riyadh to lead technical project deliveries, conduct demonstrations, and provide support for Smart Solutions. The ideal candidate should have 3–5 years of experience in technical solution delivery, preferably in Smart Solutions or IoT, and possess strong communication skills. This role offers opportunities to work with advanced technologies and directly engage with clients.

Qualifications

• Minimum 3–5 years of experience in technical solution delivery.
• Hands-on experience with Smart Solutions or IoT domains preferred.
• Ability to present technical content to non-technical audiences.

Responsibilities

• Lead technical delivery of Smart Solutions projects.
• Conduct PoCs and demonstrations for clients.
• Provide on-site and remote technical support.

Skills

Technical solution delivery

Communication skills

Problem-solving

Education

Bachelor’s Degree in Information Technology or Engineering

Tools

PDI systems

Indoor mapping platforms

IoT devices

Job description

Select how often (in days) to receive an alert: Create Alert

Sub Department: Maintenance - Electronics

Number of Openings: 1

Role Purpose

A technically skilled and motivated Smart Solutions Delivery Specialist to support the delivery, demonstration, and Proof of Concept (PoC) activities for our Smart Solutions portfolio. This includes solutions such as PDI Products, Mapxus Indoor Navigation, ABIoT Smart Devices, and HSE (Health, Safety, and Environment) applications. The ideal candidate will play a critical role in ensuring successful deployments, maintaining technical excellence, and delivering exceptional support to our clients.

Job Accountabilities & Activities

• Lead technical delivery of Smart Solutions projects including configuration, testing, and deployment.
• Support pre-sales activities by conducting PoCs and demonstrations for clients.
• Coordinate with product vendors and internal stakeholders to ensure timely and accurate solution deployment.
• Provide on-site and remote technical support during and after implementation.
• Create and maintain technical documentation, user manuals, and deployment guides.
• Train internal and client teams on the use of Smart Solutions platforms.

Education & Certifications

Bachelor’s Degree in Information Technology, Engineering, or a related field

Required Years of Experience

• Minimum 3–5 years of experience in technical solution delivery, ideally within Smart Solutions or IoT domains.
• Hands-on experience with PDI systems, indoor mapping platforms, IoT devices, and safety monitoring solutions is preferred.
• Strong communication skills, both written and verbal, with the ability to present technical content to non-technical audiences.
• Problem-solving attitude with the ability to manage multiple projects and priorities simultaneously.

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