Team Leader - In Park Services قائد الفريق - خدمات المنتزه

Six Flags مدينة القدية; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading entertainment venue in Riyadh is seeking a Team Leader for In Park Services to oversee daily operations, ensure high standards of guest service, and manage a team. Candidates should have a high school diploma with experience in hospitality or guest services and possess excellent leadership and communication skills. The role requires flexibility in working hours and the ability to maintain high service standards.

Qualifications

• 0-3 years of experience in food and beverage or guest services.
• Certification in food handling is an advantage.

Responsibilities

• Ensure a clean and organized work area.
• Monitor daily sales performance and identify revenue opportunities.
• Lead pre-shift meetings to communicate daily objectives.
• Oversee compliance with cash handling procedures.
• Support staff development and training.

Skills

Knowledge of inventory management

Excellent leadership and communication

Knowledge of food safety and hygiene practices

Ability to handle multiple tasks

Fluent in English

Education

High school diploma

Diploma in hospitality or culinary arts

Job description

At Aquarabia Qiddiya City, the Team Leader - In Park Services will assist in overseeing daily operations within the In Park Services department. This role involves supervising staff, ensuring high standards of guest service at Cabanas, and maintaining a clean and organized work environment. The Team Leader will work closely with the In Park Services team to meet performance goals, manage inventory, and ensure compliance with health and safety regulations.

Requirements

Education

High school diploma is required; an equivalent diploma in hospitality, culinary arts, or a related field is a plus.

Experience

0-3 years of experience in the food and beverage industry, guest services operations, hospitality, or a related field.

Skills

• Knowledge of inventory management, ordering procedures, and guest services.
• Knowledge of food safety and hygiene practices, with a certification in food handling being an advantage.
• Excellent leadership and communication skills, with a positive attitude.
• Flexibility to work varying shifts, including evenings and weekends.
• Ability to motivate and manage a team in a fast-paced environment.
• Ability to handle multiple tasks efficiently while maintaining high service standards.
• Fluent in English.

Job Responsibilities

1. Ensure team members maintain a clean and organized work area, adhering to cleanliness and sanitation standards at all times.
2. Assist in monitoring daily sales performance and help identify opportunities for increasing revenue, such as upselling and cross-selling.
3. Implement and enforce operational procedures to maintain efficiency, productivity, and control costs.
4. Conduct regular inspections of Cabana areas to ensure compliance with health, safety, and quality standards.
5. Lead pre-shift meetings to communicate daily objectives, menu changes, and operational updates to staff.
6. Collaborate with the In Park Services and F&B management teams to analyze guest feedback and improve service quality or menu offerings.
7. Oversee staff compliance with cash handling, ensuring accurate use of POS systems and safeguarding revenue.
8. Assist in organizing and executing special events, promotional activities, and themed experiences, ensuring staff preparedness and smooth operations.
9. Serve as the point of contact for staff issues or conflicts, escalating serious matters to upper management as needed.
10. Monitor stock levels of perishable and non-perishable items, ensuring timely reordering to prevent shortages and minimize excess.
11. Ensure adherence to company policies regarding uniforms, grooming standards, and overall appearance of team members.
12. Support staff development by identifying training needs and participating in team-building activities to foster a positive work environment.
13. Perform end-of-day or end-of-shift tasks, including closing registers, securing equipment, and completing administrative paperwork.