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A leading educational institution in Saudi Arabia is seeking an Operations and Community Manager who will ensure exceptional client satisfaction through effective influencer marketing and multi-team coordination. This role involves overseeing operations and community teams, managing client expectations, and developing strategies to exceed targets. Ideal candidates will have 5-7 years of management experience and strong communication, organizational, and strategic planning skills.
Summary: An Operations and Community Manager ensures exceptional client satisfaction through top-tier influencer marketing services and coordinated delivery across multiple teams, shifts, and client programs. The role oversees operations and community teams, manages client expectations, and develops strategies to exceed targets. It also strengthens relationships with clients and influencers while coordinating cross‑functional efforts and supporting 24/7 operations to close deals and secure upsells.