Spa Receptionist (Saudi Nationality)

Accor Hotels; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

Join a leading luxury hotel where you will play a pivotal role in delivering top-tier spa services. As a vital member of our team, you will assist guests in enjoying a high-quality experience, while supporting the operations of our exceptional spa facilities. Your expertise will contribute to creating memorable moments for each guest, ensuring their comfort and satisfaction.

Qualifications

• Saudi National.
• Minimum of 1 year experience at a 5* hotel spa or luxury stand-alone Spa.
• CPR and First Aid certification preferred.

Responsibilities

• Assist in the all operations of the Spa and to have knowledge of all Spa menu.
• Provide guest information relating to spa menu and special offers.
• Maintain stock levels and ensure all products are displayed as per standards.

Skills

Administrative skills

Communication

Interpersonal skills

Problem Solving

Job description

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

Job Description

• Consistently offer professional, friendly and engaging service
• Assist in the all operations of the Spa and to have knowledge of all Spa menu
• Assist guest with the use of sauna, steam, day pass and spa facilities etc.
• Assist guests with product information and retail sales
• Provide guest information relating to spa menu and special offers
• Maintain stock levels and ensure all products are displayed as per standards
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Reports any problems or questions to Supervisor
• Attends pre-shift briefings and handover to Supervisor/colleague at end of shift.
• Clean and tidy the areas when necessary
• To report any equipment malfunctioning.
• To report anything which may be a Health & Safety hazard
• Other duties as assigned

Qualifications

• Saudi National
• Previous Spa or Hospitality experience preferred
• Minimum of 1 year experience at a 5* hotel spa or luxury stand-alone Spa
• Strong administrative skills including Excel Spreadsheets
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times