Service Team Leader

Alkhorayef Industries Company; معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading industrial services firm in Saudi Arabia is seeking a skilled leader to manage and organize service and administrative teams. The role emphasizes driving business growth, improving customer satisfaction, and minimizing failures through effective communication and task delegation. Candidates should have proven leadership skills and a commitment to continuous improvement.

Qualifications

• Proven leadership abilities in a team-oriented environment.
• Strong communication and interpersonal skills.
• Experience in task delegation and performance improvement.

Responsibilities

• Lead and organize service and administrative teams.
• Assign tasks effectively to optimize performance.
• Ensure customer satisfaction and team accountability.

Job description

Responsible for leading and organizing the service and administrative teams to drive business growth, maximize efficiency, and ensure high customer satisfaction. Key duties include task delegation, team communication, coaching, and maintaining high responsiveness and accountability. The role focuses on minimizing failures, improving performance, and generating revenue.

• Provide effective leadership and team organization
• Assign tasks to optimize time and maximize revenue
• Maintain clear and consistent communication with team members
• Ensure high levels of customer satisfaction
• Demonstrate strong responsiveness and accountability
• Coach and support both service and administrative teams
• Identify and minimize failures, driving continuous improvement
• Contribute to business growth and success