Service Engineer

Yokogawa; Ar Rass; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading industrial automation provider in Al-Qassim Province is seeking a Technical Support Engineer to deliver on-site support for Yokogawa systems. The ideal candidate has 5-8 years of experience in DCS and Safety Systems, along with proficiency in troubleshooting and a customer-centric approach. Travel throughout Saudi Arabia is required. This role offers a chance to contribute to innovative industrial solutions.

Qualifications

• 5 to 8 years of experience in maintaining Yokogawa DCS and Safety Systems.
• Proficiency in Foundation Fieldbus, Modbus, Profibus OPC, and networking.
• Adaptability for travel throughout KSA and fluency in English; Arabic is a plus.

Responsibilities

• Deliver technical support for Yokogawa Centum VP system.
• Execute on-site commissioning and emergency supports.
• Perform preventive and corrective maintenance on products.

Skills

Troubleshooting

Communication

Team collaboration

Education

Minimum degree in Instrumentation & Control / Electronics Engineering

Job description

Overview

Not just a job, but a career. Yokogawa, winner of awards for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities

• Assume responsibility for delivering prompt and exemplary technical support for the Yokogawa Centum VP system, ProSafe-RS, PRM.
• Execute on-site commissioning, start-up assistance, and emergency supports.
• Manage inquiries, troubleshoot, conduct thorough investigations, analyze, test, and effectively resolve issues reported from client sites.
• Engage in add-on/expansion service projects during the engineering, FAT, SAT, and commissioning phases.
• Perform preventive and corrective maintenance on Yokogawa's product portfolio, encompassing hardware and software modifications and upgrades.
• Implement system modifications and enhancements, both online and offline, as required.
• Uphold customer satisfaction metrics, ensure optimal process uptime, and enhance system performance. Deliver specialized/customized training sessions to clients upon request.
• Contribute actively to Yokogawa's service divisions growth initiatives, identifying avenues for additional services within the existing client base.
• Adapt to varying role locations (onshore/offshore) and durations, including short-term or long-term resident site support engagements.

Qualifications And Experience

• Hold a minimum degree in Instrumentation & Control / Electronics Engineering
• Possess 5 to 8 years of experience in maintaining Yokogawa DCS (CS3000 or Centum VP), Safety System (Prosafe RS), and Asset Management System (PRM), with proficiency in Foundation Fieldbus, Modbus, Profibus OPC, and networking.
• Demonstrated expertise in troubleshooting, predictive, and preventative maintenance of Yokogawa systems, complemented by extensive site start-up and commissioning experience, preferably within Oil/Gas/Petrochemical/Power plants.
• Exhibit flexibility in extensive travel throughout KSA and adeptness in team collaboration, with proficiency in English (written, spoken, and reading) and additional fluency in Arabic being advantageous.

Competencies & Skills

• Command a robust understanding of Yokogawa Control system (DCS) & Safety system (ESD) engineering and online maintenance practices.
• Familiarity with safety standards, guidelines, and FSM concepts, with preference for TUV certification.
• Demonstrate superior troubleshooting, diagnostic, and problem-solving abilities, supported by proficiency in various control techniques and optimization methodologies.
• Exhibit strong communication skills, both written and verbal, coupled with a customer-centric approach and a commitment to service excellence.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!