JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA The Senior Pre-Sales Lead – Salesforce Practice will be a key member of NTT DATA’s Application Services team in the Middle East, responsible for building, leading, and scaling the Salesforce business in Saudi Arabia mainly.This role combines strategic pre-sales leadership, deep technical knowledge of the Salesforce ecosystem (Sales, Service, Marketing, Data Cloud, and Agentforce), and strong relationship management with both clients and Salesforce itself.The successful candidate will serve as a trusted advisor to enterprise and public-sector clients, helping them unlock measurable business value through integrated Salesforce solutions — while driving alignment between NTT DATA and Salesforce at regional and global levels.
Key Responsibilities
Pre-Sales & Solution Leadership
- Support the end-to-end architecture of Salesforce solutions integrating CRM, Data Cloud, Agentforce, and MuleSoft to deliver unified data, AI-driven insights, and automation, leveraging global skills and expertise.
- Collaborate with global Salesforce Practice teams to create tailored solutions that align with client objectives and NTT DATA’s delivery model.
- Develop proposals, RFP responses, and solution narratives articulating business value and differentiation.
- Conduct client workshops, demonstrations, and proof-of-concept sessions showcasing Salesforce capabilities.
- Act as a regional thought leader and champion of Salesforce internally and externally
Client Engagement & Market Development
- Engage C-level executives and business leaders to identify opportunities for Salesforce-led transformation.
- Build long-term relationships with enterprise and government clients across industries such as financial services, telecom, energy, and public sector.
- Translate client needs into Salesforce-based strategies that support Vision 2030 digital transformation goals.
- Leverage existing local relationships and industry insight to position NTT DATA as a preferred Salesforce transformation partner in KSA.
Salesforce Relationship & Partnership Management
- Act as the primary interface between NTT DATA and Salesforce in Saudi Arabia, managing the local alliance relationship.
- Coordinate joint account planning, pipeline development, and co-selling initiatives with Salesforce regional teams.
- Drive alignment between NTT DATA’s Salesforce Practice and Salesforce Partner Alliance Managers to identify and pursue high-impact opportunities.
- Represent NTT DATA in Salesforce ecosystem forums, events, and executive briefings to strengthen partnership visibility and collaboration.
- Provide feedback to NTT DATA’s global alliance leadership on Salesforce roadmap alignment, market insights, and joint go-to-market opportunities.
Deal Strategy & Execution
- Support strategic and complex Salesforce pursuits, working closely with sales, practice, and delivery teams to ensure solution integrity and commercial success.
- Shape competitive positioning and win strategies for large transformation deals.
- Participate in bid defense, pricing discussions, and governance reviews to ensure both client value and business profitability.
- Track deal performance and lessons learned to improve future pursuit effectiveness.
To thrive in this role, you need to have
- 10+ years’ experience in pre-sales, solution consulting, or architecture within IT services or consulting environments.
- 5+ years of Salesforce experience across CRM, integration, data, and AI solutions (Sales Cloud, Service Cloud, Data Cloud, Agentforce).
- Proven expertise in integration technologies — ideally MuleSoft or similar middleware platforms.
- Strong track record in solution selling, bid leadership, and deal shaping for enterprise-scale clients.
- Fluent in Arabic and English (written and spoken).
Academic qualifications and certifications
- Bachelor’s degree in engineering, Computer Science, or a related field (Master’s preferred).
- Salesforce certifications such as Sales / Service Cloud Consultant, Application Architect, or Integration Architect.
Required experience
- Experience working with or within the Salesforce ecosystem — including partner management or alliance development.
- Deep understanding of the Saudi enterprise and government market, including procurement frameworks and Vision 2030 digital mandates.
- Familiarity with complementary Salesforce technologies (e.g., Tableau, Slack, Einstein).
- Strong consultative and commercial mindset with an ability to translate business challenges into Salesforce solutions.
- Skilled relationship builder — able to engage confidently with both C-suite clients and Salesforce partner executives.
- Excellent communicator with polished presentation and storytelling skills.
- Entrepreneurial, proactive, and passionate about growing a strategic Salesforce practice in an emerging market.
- Collaborative and comfortable working within a global, matrixed organization.
Workplace type: On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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