Sales Administrator

Total Safety; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading safety services company in Al Khobar is seeking a Sales Administrator to support the commercial function. The role involves managing documentation, communication, and reporting to ensure a smooth sales cycle. Candidates should have a bachelor's degree and 2-3 years of experience in sales administration, with proficiency in CRM systems and MS Office. Experience in the oil & gas industry is a plus. This position offers the opportunity to contribute to a vital function within the organization.

Qualifications

• 2-3 years of experience in sales administration or a similar role.
• Strong command of written and verbal communication (English required).
• Experience using Saudi Aramco portals is mandatory.

Responsibilities

• Provide administrative support to the sales department.
• Collect, input, and process sales documentation.
• Generate weekly, monthly, and ad-hoc sales reports.

Skills

Sales Administration

Communication

CRM Systems

MS Excel

Organizational Skills

Education

Bachelor's degree in Business Administration

Tools

CRM systems

MS Office

Job description

Role Purpose

The Sales Administrator plays a critical role in supporting the commercial function by managing documentation, communication, and reporting to ensure a smooth and efficient sales cycle. The role serves as a central coordination point between the sales department and other internal teams.

Key Duties & Responsibilities

• Provide administrative support to the sales department and ensure smooth internal communication with relevant departments.
• Assist account managers with follow-ups, documentation, and communication regarding customer accounts.
• Collect, input, and process sales documentation to ensure an efficient and timely sales process.
• Maintain and update CRM and sales database with accurate and current information.
• Generate weekly, monthly, and ad-hoc sales reports for management review.
• Handle incoming account queries, ensuring timely resolution or escalation.
• Coordinate non-routine administrative tasks related to the sales function.
• Support account managers during customer meetings and presentations when required.
• Ensure confidentiality and proper archiving of all sales-related records.
• Perform additional administrative duties assigned by management.

Qualifications & Skills

• Bachelor’s degree (Business Administration preferred or related discipline).
• 2–3 years of experience in sales administration or a similar role.
• Proficiency in CRM systems and MS Office — especially MS Excel (pivot tables, V-lookups are a plus).
• Strong command of written and verbal communication (English required; Arabic is a plus).
• Excellent organizational and documentation skills.
• Ability to handle multiple tasks and work under strict deadlines.
• Experience using Saudi Aramco portals is mandatory (e.g., vendor registration, PR/PO processing, gate pass submissions, documentation uploads).
• Experience in the oil & gas, industrial services, or manpower supply industry is a plus.
• Certification in Marketing, Sales, or related fields is an advantage.

Core Competencies & Personal Attributes

• Sense of ownership and urgency
• Customer-focused mindset
• Ability to multitask and manage competing priorities
• High accuracy and attention to detail
• Positive attitude, professional conduct, and strong teamwork skills
• Strong problem-solving and time management skills

Key Performance Indicators (KPIs)

• Timely submission of weekly/monthly reports
• Accuracy of CRM data and documentation
• Response time to internal and external requests
• Completion of tasks within deadlinesMinimal documentation errors