Returns Team Lead: Drive Efficiency and Quality

Ninja ?? نينجا; Abha; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading logistics firm in Saudi Arabia is seeking a detail-oriented Return Team Leader to manage the returns processing operations. The role includes supervising the returns team, training staff, and ensuring compliance with company policies. Candidates should have a diploma in a relevant field and 2 years of experience, preferably in retail. This position requires strong leadership, excellent communication, and analytical skills, as well as proficiency in Microsoft Office and inventory management software.

Qualifications

• Diploma in Business Administration, Supply Chain, Logistics, or related field is required.
• 2 years of experience in a similar role, preferably in retail.
• Strong leadership and team management skills are essential.

Responsibilities

• Lead and supervise the returns team handling damaged and expired products.
• Train staff on handling, documentation, and process compliance.
• Develop and implement strategies to streamline return operations.

Skills

Leadership skills

Communication skills

Analytical skills

Negotiation abilities

Detail-oriented

Education

Diploma in Business Administration, Supply Chain, Logistics or related field

Tools

Microsoft Office

Inventory management software

Job description

A leading logistics firm in Saudi Arabia is seeking a detail-oriented Return Team Leader to manage the returns processing operations. The role includes supervising the returns team, training staff, and ensuring compliance with company policies. Candidates should have a diploma in a relevant field and 2 years of experience, preferably in retail. This position requires strong leadership, excellent communication, and analytical skills, as well as proficiency in Microsoft Office and inventory management software.