Restaurant Manager

InterContinental Hotels Group; Riyadh Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel chain in the Riyadh Region is seeking an experienced Assistant Restaurant Manager to oversee daily operations and ensure a high-quality guest experience. You will manage staff training, conduct market analyses, and maintain brand standards in a fast-paced environment. The ideal candidate has a degree in Hospitality and at least three years of relevant experience, along with strong communication skills in English, while Arabic is a plus.

Qualifications

• Intermediate qualification or equivalent.
• 3 years of experience as Assistant Restaurant Manager.
• Fluent in English; Arabic preferred.

Responsibilities

• Manage the daily operation of the restaurant and maintain high service quality.
• Conduct market and competitor analysis.
• Supervise and train restaurant employees.

Skills

Customer service skills

Leadership

Communication

Problem-solving

Education

Degree or certification in Hospitality Industry

Tools

MS Office

Internet

Job description

AtInterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

• Manages daily operation of restaurant.
• Conducts market and competitor analysis.
• P&L analysis including productivity and cost management.
• PEOPLE
• Conducts on-the-job training sessions for restaurant employees.
• Conducts pre-meal briefing and maintains liaison with kitchen.
• Ensures that grooming of restaurant employees is up to required standard.
• Role modelling the IHG Company Values and Core Purpose.
• Conducting Annual and Mid Year Performance Reviews.
• Coaching and regular feedback sessions of employees.
• Holds self and others accountable for achieving results.
• GUEST EXPERIENCE
• Supervising & directing courteous serving of food & beverage in restaurant.
• Implementation and maintenance of brand standards.
• Driving the guest experience through service quality.
• Knowledgeable of menu, recipe and production procedure.
• RESPONSIBLE BUSINESS
• Manages daily operation of restaurants.
• Implementation of quality assurance programs - I Toolkits.
• Implementation and compliance of the Company’s Fire, Life and Safety requirements.
• Reviews checklists to maintain high standard of cleanliness.
• Maintains database of restaurant clients.
• Identifies opportunities to increase revenue.
• Challenges the way things are done; identifies areas requiring change and suggests ideas to support the change.
• Implementation and maintenance of standard operating procedures.

ACCOUNTABILITY

• Supervises day to day operation of restaurants, maintains high quality of service.
• Taking initiatives to generate revenue and achieve the financial targets.
• Monitoring and providing the needs of the restaurants to ensure service efficiency.

QUALIFICATIONS AND REQUIREMENTS

• Intermediate or equal level of qualification.
• Completion of degree or certification in Hospitality Industry.
• 3 years experience as Asst. Restaurant Manager.
• Fluent in English language and Arabic is preferable.
• Computer knowledge (MS Office and the Internet).

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