Private Client Manager - KSA

Tiffany & Co.; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

A luxury retail brand is seeking a Private Client Manager in Riyadh to uphold the brand and grow High Net Worth clientele. The role entails representing the brand at community events and developing personalized client experiences while achieving commercial targets. Ideal candidates should possess experience in luxury retail and client relationship management, ensuring a high level of professionalism and discretion.

Qualifications

• Experience in client relationship management and luxury retail.
• Strong interpersonal and communication skills.
• Ability to work autonomously while building relationships.

Responsibilities

• Represent and uphold the Brand through community engagement and events.
• Develop strategies for the engagement and growth of High Net Worth clients.
• Sell across all categories with a focus on High Jewelry.

Job description

Overview

The Private Client Manager at Tiffany & Co. MEA holds the critical position of the ultimate Brand Ambassador, embodying the Tiffany brand in every interaction. In this role, they will represent and uphold the Brand through their presence in the community, social media as well as all networking and Brand activation events. They are responsible for establishing and executing upon strategies for the acquisition, engagement, retention and growth of High Net Worth clients, in addition to having an opportunity and expectation of selling across all categories with a focus on High Jewelry.

Responsibilities

• Represent and uphold the Brand through the community, social media, networking and Brand activation events.
• Establish and execute strategies for the acquisition, engagement, retention and growth of High Net Worth clients.
• Sell across all categories with a focus on High Jewelry.
• Partner with Zone and Global teams, including Client Relations, to strategize and deliver exciting experiences for Tiffany clients.
• Achieve and exceed commercial targets and gain competitive market share.
• Represent and reinforce the Tiffany brand in KSA at internal and external local and regional events as a Brand Ambassador.
• Identify and develop new high potential clients and facilitate tailored presentations and client consultations.
• Develop strategies to build sales through outreach to existing and new high potential clients.
• Identify and capture client data to develop curated client experiences, build key relationships, and personalize client development opportunities.

Brand and Client Experience

• Proactively and autonomously develop strategies to build sales and personal client development opportunities, while representing the brand at the highest level.
• Convey the brand’s passion consistently and exercise discretion and independent judgement in matters of importance, maintaining an entrepreneurial spirit and professionalism.
• Build lasting relationships with the Brand's most influential clients and celebrate the Brand's history and provenance.
• Create the dream for clients through deep awareness of trends across luxury retail and lifestyle of the Private Client, and bolster the Brand's market posture by engaging influential clients in purchases and public use.