Order Taker - InterContinental Jeddah ( Saudi nationality and females only )

InterContinental Hotels Group; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality group in Jeddah is seeking an Order Taker to assist in managing room service operations. This role focuses on delivering exceptional guest experiences through quality food and beverage service. Candidates should have strong communication skills and a commitment to customer service. Join us in creating memorable experiences for our guests.

Qualifications

• Strong communication skills and customer service orientation.
• Ability to work in a team and under pressure.
• Experience in food and beverage service preferred.

Responsibilities

• Assist in managing daily operation of room service.
• Deliver high-quality food and beverage service to guests.
• Engage with guests to enhance their experience.

Job description

Order Taker - InterContinental Jeddah ( Saudi nationality and females only )

The primary responsibility of this role is to align the hotel’s policies and procedures to deliver “Great Hotels Guests Love” and create the right environment in which our colleagues can experience our “winning ways and IHG commitment.

Under the direction of F&B Manager/ Asst. F&B Manager, the Order Taker is responsible for assisting Room Service Manager to handle daily operation of room service, focusing on the guest experience by executing and driving the Food & Beverage service, quality standards and employee engagement activities.

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