Operations Executive, Amazon Now, UFG

Amazon; Medina Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading multinational company is looking for an experienced Operations Lead to join its team in Saudi Arabia. In this role, you will manage end-to-end operations, ensuring operational and quality targets are met while motivating your team. The ideal candidate should hold a bachelor’s degree and possess excellent communication and management skills, along with proficiency in MS Excel. Your experience in a customer-facing environment and ability to work under pressure will be essential in this dynamic role.

Qualifications

• Experience in a customer-facing environment, warehousing, logistics or manufacturing.
• 1-3 years of experience managing a process and people as a lead.

Responsibilities

• Manage daily end-to-end UTR operations for site.
• Meet customer facing metrics while maintaining operational targets.
• Drive performance management of team members.

Skills

Strong communication skills

Proficiency in MS Excel

Good people management skills

Good analytical and problem-solving skills

Education

Bachelor’s degree in relevant field

Tools

SQL

Job description

Overview

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – under the roof/on the road productivity, quality, and safety – as a means for achieving or exceeding Amazon expectations. This is your chance to make history.

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key Job Responsibilities

• Managing, on a daily basis, end-to-end UTR operations for either one large site or a combination of small sites, supervising store operations.
• Meeting customer facing metrics while maintaining operational/quality targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members; preparing and implementing training and development plans for the pickers.
• Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M/5S and Safety GEMBA audits for the stores on a daily basis.
• Stand-in for Area Manager.

Basic Qualifications

• A bachelor’s degree holder with experience in a customer-facing environment, warehousing, logistics or manufacturing.
• Strong communication skills (written and verbal).
• Proficiency in MS Excel.
• Ability to travel to different stores within KSA.

Preferred Qualifications

• A self-motivated person with the ability to motivate the associates and team members.
• Strong execution skills, action oriented, go-getter.
• Resourceful in identifying ways to get things done using limited resources.
• Ability to work under pressure and in ambiguous situations and to generate solutions.
• Good people management skills.
• Good analytical and problem-solving skills.
• 1-3 years of experience managing a process and people as a lead.
• Knowledge of Lean, Six Sigma and Kaizen methodologies highly advantageous.
• Knowledge of SQL advantageous.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Afaq - Warehouse Branch - J02

Job ID: A3150076