Operation Manager

confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading catering firm in Saudi Arabia is seeking an experienced Operations Manager to oversee operations within the food service industry. The role includes developing and implementing strategies for efficiency, managing daily operations, and ensuring compliance with health regulations. Ideal candidates should have proven experience in a similar role, strong leadership capabilities, and excellent problem-solving skills. The position offers an opportunity to lead a dynamic team and enhance service quality in a fast-paced environment.

Qualifications

• Proven experience as an Operations Manager or similar role in the food service or catering industry.
• Strong leadership capabilities with a focus on team development and motivation.
• Excellent problem-solving skills and the ability to make decisions under pressure.

Responsibilities

• Develop and implement operational strategies for catering services.
• Manage daily operations including staffing and inventory control.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Operational Management

Financial Acumen

Communication Skills

Problem-Solving

Education

Degree in business management, hospitality, or a related field

Job description

We are seeking a highly motivated and experienced Operations Manager to oversee operations in the catering and food service industry, Saudi Arabia. The ideal candidate will have a strong background in the food and beverage sector, with a proven track record of managing operations efficiently and effectively. The Operations Manager will be responsible for ensuring that our services meet the highest standards of quality and customer satisfaction. This position requires strong leadership skills, excellent communication abilities, and a deep understanding of operational processes within the food service sector.

Responsibilities

1. Develop and implement operational strategies that enhance the efficiency and effectiveness of catering services in the food and beverage industry.
2. Manage daily operations, including staffing, inventory control, and food preparation processes.
3. Ensure compliance with health and safety regulations and maintain high standards of cleanliness and sanitation.
4. Oversee budgeting and financial management, including cost control and profit optimization.
5. Collaborate with the marketing team to develop promotional strategies and enhance customer engagement.
6. Train, mentor, and evaluate staff to ensure high levels of performance and customer service.
7. Analyze operational performance metrics and implement improvements based on data-driven insights.
8. Build and maintain relationships with suppliers and vendors to ensure quality ingredients and services.
9. Resolve customer complaints and feedback promptly to maintain a positive company reputation.
10. Lead regular meetings with staff to communicate goals, updates, and operational changes.

Preferred Candidate

1. Proven experience as an Operations Manager or similar role in the food service or catering industry.
2. Strong leadership capabilities with a focus on team development and motivation.
3. Excellent problem-solving skills and the ability to make decisions under pressure.
4. Exceptional communication and interpersonal skills to foster a collaborative work environment.
5. Strong organizational skills with attention to detail and a commitment to quality.
6. Ability to analyze data and make informed decisions to drive operational improvements.
7. Knowledge of health and safety regulations related to food service operations.
8. Proficiency in using operational management software and tools.
9. Flexibility to work in a fast-paced environment and adapt to changing demands.
10. A degree in business management, hospitality, or a related field is preferred.

Skills

• Leadership: The ability to lead and inspire a team is crucial for an Operations Manager. Effective leadership fosters a positive work environment and encourages staff to perform at their best.
• Operational Management: Expertise in managing day-to-day operations, including resource allocation, workflow optimization, and process improvement, is essential for achieving operational efficiency.
• Financial Acumen: A strong understanding of budgeting, financial reporting, and cost control ensures the profitability of catering operations while maintaining quality service.
• Communication Skills: Excellent verbal and written communication skills are necessary for interacting with staff, suppliers, and customers, as well as for conducting training sessions and meetings.
• Problem-Solving: The ability to identify issues and develop effective solutions quickly is vital in the fast-paced food service industry, where challenges can arise unexpectedly.