Monitoring Tools Lead, Observability & Automation

DXC.technology; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT service provider in Saudi Arabia is seeking an experienced Monitoring Lead to oversee enterprise monitoring strategy using tools like OpenText and Dynatrace. The role requires driving observability practices and managing a monitoring team to enhance service availability. Ideal candidates will have over 7 years in IT monitoring with proven leadership experience. Competitive salary and flexible work arrangements offered.

Benefits

Flexible work arrangements

Inclusive work environment

Qualifications

• 7+ years in IT monitoring/observability, with at least 2-3 years in a leadership role.
• Expertise in integrative monitoring tools.
• Strong understanding of enterprise IT landscapes.

Responsibilities

• Define and implement enterprise monitoring strategy.
• Lead and mentor L1/L2 and mid-level teams.
• Oversee design and integrations of monitoring tools.
• Drive automation and AI/ML predictive monitoring.

Skills

Event/incident correlation expertise

Knowledge of cloud environments (AWS/Azure/GCP)

Leadership and team management

Experience in observability practices

Strong stakeholder management

Tools

OpenText Tools (OBM, APM, SiteScope)

Dynatrace

SolarWinds

Job description

A leading IT service provider in Saudi Arabia is seeking an experienced Monitoring Lead to oversee enterprise monitoring strategy using tools like OpenText and Dynatrace. The role requires driving observability practices and managing a monitoring team to enhance service availability. Ideal candidates will have over 7 years in IT monitoring with proven leadership experience. Competitive salary and flexible work arrangements offered.